Customer Service Truck Driver

James Kyle Gray Cooper

**** ***** ****** *****: 904-***-****

Orange Park, FL 32073 ***********@****.***

Professional Profile

Talented professional with a strong background in the transportation industry and a background in law

enforcement.

Qualifications

Demonstrated ability to interact effectively Extremely organized

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with senior management Proficient in Microsoft Office Suite: Word,

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Outstanding interpersonal skills Excel, Access, PowerPoint, Outlook

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Strong verbal communication Express

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Quick learner Proven leadership abilities

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Computer proficient Data management

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Risk management processes and analysis

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Excel in Customer Satisfaction, Customer

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Service, and client relations.

Relevant Experience

Supervised team of three five staff members.

Computer Proficiency

Computer experience using Microsoft Office and other windows programs.

Used Microsoft Excel to develop inventory tracking spreadsheets.

Experience

Black and White Taxi August 2010 to December 2010

Taxi Driver

Norfolk, VA

Operated a taxi cab to ensure safe and efficient transportation of the general public. Duties included accountability

of money, customer service, and ensure customer satisfaction was being met.

Harris Trucking March 2010 to August 2010

CDL Class A Truck Driver

Madison Heights, VA

Provide safe and on-time delivery of freight to various customers driving a tractor-trailer. Ensuring goods

were safely picked-up and transported in accordance with Department of Transportation regulations.

Gunther's Transport November 2009 to March 2010

CDL Class A Truck Driver

Hanover, MD

To ensure safe and efficient delivery of goods to their destination. Following rules and regulations in

accordance with the Department of Transportation to ensure safe and proper delivery. Acted as a trainer to

new drivers prior to changing companies for a better career opportunity.

Dixie Fuel October 2009 to November 2009

Fuel Truck Delivery Driver

Newport News, VA

Primary duties included safe and efficient delivery of propane fuel to a large customer base throughout the

Hampton Roads area of Virginia. Secondary duties included maintaining company grounds and owner's

private estate .

Virginia Beach Sheriff's Office August 2005 to July 2009

Deputy Sheriff

Virginia Beach, VA

Worked as a sworn law-enforcement officer working primarily in corrections in the Virginia Beach city jail.

Duties included ensuring safety and security of the correctional center being responsible for 30 or more

inmates per shift. Maintained Department of Criminal Justice Services certifications in weapons, defensive

tactics, and legal and arrest powers. Secondary duties included providing security services as a law-

enforcement officer for various businesses within the city of Virginia Beach.

Black and White Taxi November 2004 to August 2005

Taxi Driver

Norfolk, VA

Operated a taxi cab to ensure safe and efficient transportation of the general public. Duties included accountability

of money, customer service, and ensure customer satisfaction was being met.

J.B. Hunt Transportation March 2004 to November 2004

CDL Class A Truck Driver

Lowell, AR

To ensure safe and efficient delivery of goods to their destination. Following rules and regulations in

accordance with the Department of Transportation to ensure safe and proper delivery. Acted as a trainer to

new drivers prior to changing companies for a better career opportunity.

MCI World-com September 2003 to March 2004

Outbound Sales Telemarketer

Newport News, VA

Work as a professional in an outbound call center selling long-distance phone service to new customers

and winning old customers back. Successfully met quotas on a daily basis with no reviews of misconduct

to customers or regarding company violations.

Werner Enterprises May 2003 to September 2003

CDL Class-A Truck Driver

Omaha, NE

To ensure safe and efficient delivery of goods to their destination. Following rules and regulations in

accordance with the Department of Transportation to ensure safe and proper delivery.

Black and White Taxi March 2002 to May 2003

Taxi Driver

Norfolk, VA

Operated a taxi cab to ensure safe and efficient transportation of the general public. Duties included accountability

of money, customer service, and ensure customer satisfaction was being met.

United States Navy July 1997 to January 2002

Fire Control Technician Second Class

Norfolk, VA

Served in the United States Navy being successful in qualifying all qualifications required for job field.

Advanced at a fast pace from E-1 to E-5 in less than four years. Was responsible for operating and

maintaining extensive electronic equipment used in operations of weapons and ship functional ability to

operate safely. Served aboard the United States submarine USS Boise. home ported in Norfolk, VA

Education

University of Phoenix

Business

Business Management

Phoenix, AZ, United States

Currently enrolled and pursuing a business degree in management.

Advanced Technology Institute 2003

CDL-A License

CDL-A License

Virginia Beach, VA, United States

Attended and successfully completed an 8 week course to obtain a Commercial Driver's License.

Patrick Henry High School 1997

High School Diploma

Advance High School Diploma

Roanoke, VA, United States

Obtained an Advanced High School diploma meeting requirements set by state of Virginia board of

education.

References

Available upon request.

Contact this candidate