Design Operator
Resume:
Murugesan Ganesan #***, Saraswathinagar
Vijayanagar, Bangalore
Mail: ***********@*****.*** phone: +91-
+91-
Objective:
- Contribute significantly to business success by consulting/leading user
experience research projects & teams and driving research findings into
design work processes & product specifications.
- Create value by delivering useful, usable interactive hardware,
software and mobile user experiences that people enjoy.
Summary of Expertise
Core Skills:
. Through knowledge on SDLC, Agile & NPD
. Significant experience User research, Usability and UCD process, etc
. Expert in user research, concept generation, heuristic analysis,
creating task-flow diagrams, defining interaction pattern & designs,
creating prototypes, storyboards and guidelines for UI development.
. Design and conduct usability studies, submit usability report and
suggest better UXD solution to the captured usability issues.
. Manage user experience and interface design effort, including the
visual design.
. Ability to perform comprehensive internal and external design reviews
of High-level design at various stages of product implementation.
. Inclination to understand and solve complex technical issues
pertaining to user experience.
. Obtaining stakeholder buy-in for the proposed designs and mentoring of
internal teams on usability and user centered design.
. Conduct quality evaluations to ensure the user experience vision,
design and standards are being fulfilled in the applications.
. Work experience in cross cultural teams and client locations like US &
Europe.
. Excellent analytic, problem solving and Management skills
. Excellent communication skills: ability to talk and discuss with
internal and overseas partners directly.
. Supporting tech/marketing in defining product specifications or
requirement and use cases like MRD, PRD and SRD etc.
. Project scheduling, matrix collection, define roles and resources.
. Domain Knowledge: MSW, CRM, BSS, OSS, IA and HC & LS
. Creative and Proactive
. Quick learner.
Other Skills:
. Work Experience on HTML, DHTML, XHTML, Perl Script, JavaScript, CSS,
XML, XSLT, Visio, and Photoshop CS, illustrator CS, Flash with AS-2,
Macromedia MX, MS Office and FrontPage 2003.
. Good knowledge on DOT Net Framework, Share Point Portal 2003, SAP Net-
Weaver and Database like SQL and Oracle.
Education
Professional HCI certification from IIT, Mumbai (Oct 2006)
Post Graduation MSc in Information Technologies from AAI Deemed
University, Allahabad. (August 2005, Marks- 75%)
Bachelor Degree BSc. in chemistry, Bishop heper college, Barathidhasan
University, Trichy, TN (July1994, Marks-68%)
Experience
Jan 2011 - till date
Company : Smart Sky electronics and research pvt ltd, Bangalore
Designation : Lead User research and User experience
Responsibilities : Area of work > Mobile (low-end) to Smart phone,
Tablet and Set-up box/IP TV
(Team consist of 2 psychologists, 2 UX, 2 Graphic designers)
- Consumer & Market research
- User interviews, Field study and feedback mechanism
- Apply 'Psycho-analytical' process to understand the user
needs
- Define the problem statement, scope of improvement for
the current product; define the Ux road map for the
upcoming product.
- Percolate the user and market data into other
system/group in the organization.
Nov 2008 - Jan 2011
Company : Kyocera wireless Ltd, [Mindtree wireless] Bangalore.
Designation : Lead Mobile UXD (Concept Labs)
Responsibilities : Leading twelve members team towards 'Mindtree Wireless
GSM phones' product road map. All my team members are from
renowned institutions like NID, IIT, IDC and etc .
As an Individual:
- Primary responsibility is to align with organization &
business goal by interacting with Product strategy, Sale
& Marketing, Program management, Business Intelligence
Group, System Eng / Arch, S/W -HW heads.
- Create or add values to product by increasing ROI
through UxD.
As a Lead:
- Secondary responsibility is to guide the team to get
align to the business goal /Road map - resource
planning, scheduling, setting time-line, cost and
deliverables etc...
Glimpse of team activities:
- Conduct Brain-storming/ writing, Scamper and Fluid
Sketch to generating new innovative ideas in mobile UI
- which brings up a new business case to the product
(Unique Selling Points).
- Responsible for conducting user studies.
- Converting the new ideas into reality by detailing out
the interaction patterns
- Writing detail UI spec
- Visual design proposal and delivering Layout (Graphic)
Guide
- Usability test. [ Setting up a new usability lap soon]
- So far 7 new patent ideas have been generated, detailed
out and gone for Prototype development.
As a group:
- Significant contribute in all stages of product
development lifecycle.
- UI Audit to ensure the UxD and Software convergence.
- Co-ordinate with other teams like R&D, Dev, testing and
ensure the quality and deliverables are maintained.
April 2007 - Nov 2008
Company : Amdocs, Development Center, Cyprus
Designation : Sr. Subject Matter Expert (Usability Expert)
Responsibilities : Galileo (name of Agile process) Focus Team Master.
- As a part of Amdoc's agile methodology (called Galileo)
- I play a focus team master/member rule.
The focus team consists of Usability Eng, Designers,
Architects, Developers, Testers and Technical writers.
The team visualizes requirements in white boarding
sessions and creates storyboards (sequences of screen
shots, visuals, sketches or wireframes) to show roughly
how the solution will look and how the user's
interaction will flow in the solution etc...
- Part of 'Product Portfolio Design team to implement UCD
process on new software applications/ products
development under BSS/OSS domain to increase ROI.
As usability Eng:
- Proactive role, lead most of the discussion & focus
group sessions,
- Collect user inputs- suggest the best usability solution
based on the user inputs, best Practices, time-line,
budget, current trends and experience.
- Get buy-in from the focus team and
- Help the focus group to freeze the requirements and
deliverables.
Innovation techniques: Brain-storming, Scamper, Fluid
Sketch & Third Eye (internal innovation technique) are
the commonly used innovation techniques in our product
portfolio to: 1) evaluate & solve the issue; 2) bring-
out new ideas
Oct 2006 - April 2007
Company : NOKIA, R & D center, INDIA
Designation : Sr. UI Specialist -OSW (Operator-specific
Software)
Responsibilities : brief: Responsible for defining mobile software UI for
Operator specific complementary packages like Vodafone, T-
mobile, and Orange etc .i.e. interact. Co-ordinate with
operator Vs NOKIA team to define the User Interface for the
operators on NOKIA's Software Architecture on S60 Platform.
- Understand NOKIA's core UI Architecture and S60
platform.
- Work closely with Product Manager, Requirement Analyst,
and Program Managers of various mobile operator
software, QA, core UI Arch team, localization Team,
Developers, and implementation team on new requirements
and work flows.
- Schedule & co-ordinate meetings, work-shops and brain-
storming sessions with mobile operators Vs NOKIA Product
Management team, core UI and Arch teams to finalize the
mobile software requirements.
- Responsible for any UI and user experience related
negotiation.
- Prepare schedules, mile stones for each operator
programs and stick to the delivery dates
- As a routine work creating UI proposals, walk-through
using Visio & UI Devil, Brain storming sessions to get
the buy-in from both NOKIA & Operator.
- Create XML/ SGML based UI spec and logical name using
Epic tool
- Co-ordinate with team to implement the same.
- Usability reviews.
Jul 2000 - Oct 2006
Company : HP Bangalore, INDIA
Designation : Sr. Usability & User Experience designer
Responsibilities : brief: Customer and Team interaction (every day),
management & review meeting, collecting user inputs,
responsible for UI development process, internal auditor
for HP (OOV) standards of UI compliance, contact internal
Usability / Accessibility testing for all HP output devices
which has LCDs & handheld terminals.
As Sr. Information Architect @ Mphasis-EDS, Bangalore,
INDIA (Jul2000 - Oct 2005)
: brief: Client / user interaction, management meeting, collecting
user input, support in preparation of CRS, create use-
cases, Information & interaction design using wire-frames
& UI mock ups/prototype, define UI design principles and
patterns, prototyping, finalize UI design, UI
implementation/ front-end development (HTMLs), team
coordination, user feedbacks / validation and metrics
collections.
Aug 1994 - Jul 2000
Company : ICKPAC (INTACH - Chitra Kala Parishat Art restoration
Center)
Designation : Internship (Conservator)
Responsibilities : brief: Research, study and restoration work on art and
artifacts of our Indian heritage.
Learnt and practiced oil, paper, mural paintings and palm leaves
restoration.
Graphical documentation, photography, color study and
material analysis are part of the internship.
Personal details
Father's Name S. Ganesan
Date of Birth 11.08.1972
Martial Status Married
Nationality Indian
Passport Details:
Passport No G 2023501
Date of Issue 07.03.2007
Date of Expiry 06.03.2017
Place of Issue Bangalore, India
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