Deborah A. Young-Perry
? **** Rolling Hills Circle ? Dublin, Ca 94568 ?
Business Operations & Process Resource Allocation & Planning
Team leadership & Development Partnership & Customer Relations
Business Development Training and Presentation Skills
Financial & Budget Management Communications
Human Resources
An action-oriented team player with experience in Human Resources
contributing to the success of dynamic organizations. Proven achievement
in managing benefits programs and participating within Human Resources to
ensure the effective management of cross-functional teams in multi-site
environments. Results-oriented leader with experience motivating towards
increased sales while striving for continuous improvements in productivity
and careful management of company resources.
Core Competencies
Business Operations & Process Resource Allocation & Planning
Team leadership & Development Partnership & Customer Relations
Business Development Training and Presentation Skills
Financial & Budget Management Communications
Human Resources
Experience
Human Resources-
. Over seven years experience in human resources including
administration of support programs; communicating, assisting in
concerns and analyzing programs to ensure best in class and
implementing new programs such as HMO insurance
. Monitor and maintain accurate personnel records including payroll,
leave, certification, etc.
. Develop graphic presentations such as employee newsletter, brochures,
manuals, budget, etc.
. Serve as internal consultant to managers and others
. Responsible for planning resources, hiring and training including
seasonal demand for additional staff
. Attained ADA (Americans with Disabilities Act) certification
. Implemented training and follow up for all new policy and procedure
changes
. Trained new managers on techniques of recruiting, interviewing,
coaching and counseling associates, conflict resolution, poor
performer documentations and terminations
. Recruited 15 members of management within nine months
. Facilitated hiring process for average of 175 temporaries for each of
3 consecutive holiday season
Operation Manager-
. Supervised 35 people
. Hired as store manager and promoted to multi-store manager in three
months
. Coordinated new hire training for three stores
. Create and implement updated customer service procedures yielding 20%
increase in sales
Business Operations & Process Resource Allocation & Planning
Team leadership & Development Partnership & Customer Relations
Business Development Training and Presentation Skills
Financial & Budget Management Communications
Human Resources
Deborah A. Young-Perry
Professional Experience
Human Resources, Target, San Ramon, Ca. 2004-
2011
Assisted in the hiring process for the entire store including interviews,
background and drug checks and job offers.
Was the backup trainer for new hire orientations, cross-trained in all HR
database functions including scheduling and terminations. Helped team
members with benefit policy questions and online registration. Cross-
trained in multiple areas in the store including cash office and customer
service.
Crew Leader, U. S. Census Bureau, Pleasanton, Ca.
2010
Started with Census as an enumerator and was promoted to crew leader.
Supervised 15 enumerators and one crew leader assistant during field
operations. Assigned duty areas to crew, observed crew in the field and
provided on-the-spot assistance and supervision. Reviewed and certified
daily payroll and progress reports and ensured that work was completed
within established time schedules. Advised supervisor of progress and
performance, and make recommendations for dismissal of those who could not
or would not perform required duties.
Training Manager, New Horizons Computer Learning Ctr. Sacramento, Ca.
1996-2000
Operations Manager, Burlington Coat Factory, Austin, Texas
1995-1996
Human Resource Executive, Macy's West, San Francisco, Ca.
1991-1993
Education and Membership
B.A. Fashion Merchandising, Louisiana Tech University, Ruston, Louisiana,
Computer programs: MS Word, MS Excel, MS Outlook, Multiple Internet
Browsers, Company HR specific software.
Trained in call center operations for JC Penney for one holiday season.