Customer Service High School

Objective: My objective is to become associated with a company that

requires a competent and trustworthy individual, capable of

contributing substantially to overall your company's operation.

Education: Plainfield High School, Plainfield, New Jersey

High School Diploma/ General Studies, 2001

*GPA: 3.0

Experience:

3/08-Present Supervisor

Summit Security, Union, New Jersey

.Provide training, facilitate and monitor employees' performance

daily.

.Coach/counsel employees on performance and development.

. Document employees' performance and maintain individual files.

. Plan and conduct daily manpower needs to all post and pre-

shift meetings.

. Communicate and dispatch with dock employees'.

. Develop plan for distributing break loads to achieve cut time

goals.

. Perform administrative functions as required.

. Monitor actual performance data and gather information for

reporting.

. Communicate with Account Manager(s) to ensure visitors' and

company's needs are met

. Direct, provide, and implement the policy and procedures to

all, to assure safety.

. Comply with all applicable laws/regulations for the company.

4-06 to 9-07 Parking Attendant/Cashier

Central Parking Systems, Jersey City, NJ

.Provided customer service to all incoming and outing patrons.

. I was responsible for the care of 200 vehicles.

.Organized all transactions that occurred on my work shift.

. Documented daily routine

. Followed policy and procedure as well as assured safety of the

site.

8-05 to 4-06 Mail Clerk

North Point Personnel, Hoboken, NJ

.Distributing mail to appropriate departments.

.Printing out advertisement for books, billboards and

magazines.

.Signed and sent packaging through UPS shipping and receiving.

.Perform general office duties, answering phones, faxing,

filling.

Skills: Detail oriented * Able to work Independently & within

a team * Well organized* Supervisory Skills *First Aid & CPR

Certified

Computer: Experienced in Internet Research, Windows 2009 & XP.

Microsoft Word, Excel, Power Point, Access.

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