Experienced PC / Sales Specialist
PC Repair & Maintenance ( Sales ( PC Installation & Testing ( Customer
Service
Seasoned and highly enthusiastic individual seeking an opportunity to
contribute extensive experience and skills
as a PC Technician or Retail Sales Representative within a dynamic and
progressive company
QUALIFICATIONS PROFILE
. Extremely dedicated and reliable professional with vast experience as a
PC Technician and Guest Service Representative
. Passionate, results-oriented leader who enjoys working in a team
environment
. Flexible and versatile, able to work efficiently under pressure
. Expertise in developing effective working relationships with other
people
. Excellent knowledge of the functions and capabilities of various
operating systems and software applications
. Great ability to effectively manage and prioritize multiple tasks and
projects
. Outstanding understanding of technical issues and ability to solve
technical problems
. Uncommon ability to communicate clearly in non-technical terms
. Proficiency in the use of various operating systems (Windows, Mac OS,
Linux) and programming software (Java, Python, PHP, HTML, CSS, etc.)
CORE SKILLS & STRENGTHS
Excellent Sales Skills Profound PC Installation & Diagnosis
Skills
Exemplary Interpersonal & Decision Making Skills
Communication Skills
Stress & Time Management Skills Operating Efficiency & Business
Acumen
Fast Typing Skills Good Telephone Skills
PROFESSIONAL EXPERIENCE
CompUSA ( Altamonte Springs, FL
PC Technician 2008- 2010
Was responsible for repairing computers on a daily basis. Performed general
maintenance of computers and computer equipment and resolved technical
problems. Made software available to appropriate users. Installed and
tested new software. Ensured that anti-virus software was installed,
properly configured, regularly updated and worked properly on all PC and
server stations. Distributed files for staff use as required. Maintained
servers and network hardware.
. Developed relationships with customers and sold them particular
hardware and many expensive custom built machines
Circuit City ( Altamonte Springs, FL
Firedog PC Technician 2007-2008
Performed basic PC repairs and upgrades. Shipped out advanced machines and
hardware. Gained and utilized the knowledge of PC issues, hardware and
software that the company sold to give customers valid information.
Hollywood Video ( Orlando, FL
Guest Service Representative 2004-2007
Returned movies to the shelves, cleaned and sold discs. Chatted with
customers to help them find movies they liked. Learned and utilized the
basic sales principles. Served as a loyal employee for over 3 years until
the company was robbed at gunpoint.
EDUCATION
Digital Media (Some University Hours) ? University of Central Florida,
Orlando, FL
Marching Band (Freshman Year)
High School Diploma ? Umatilla High School, Umatilla, FL ? 2001
Superior rating at State Piano Solo ? 4 Years in the Marching, Concert, and
Jazz Bands
ACHIEVEMENTS & AWARDS
CPR Certified (2001) ? Graduated with honors from UHS class (2001)
Played Piano at nursing homes, parades, festivals, recitals, honors
auditions and many contests
Received Numerous Music Awards at Solo and Ensemble Contests and Marching
Competitions including a Superior Award at FBA State Solo and Ensemble
Competition
MEMBERSHIPS
American Diabetes Association ? Juvenile Diabetes Foundation
REFERENCES
Available Upon Request