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Customer Service High School

Location:
San Rafael, CA, 94901
Posted:
June 25, 2011

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Resume:

Giovanni Vega

*** *. ****** *** **

San Rafael, California 94901

415-***-****

**********@*****.***

Objective:

Looking to grow professionally, build on social skills, and gain

knowledge in new fields.

Employment:

Cost plus - October, 2007 - October, 2008

. Customer service associate specialized in helping in all most

areas of the store

. Responsible for restocking the shelves

. Would price and order products when stock was out or low

Best Buy- 700 Du Bois San Rafael, California, October, 2008 - Present

. Customer service associate well trained in giving the customer

useful information on products, advanced skills in customer service,

specialized in home theater department to assist customers with their

purchase needs

. Would deal with customer issues in person and over the phone

. Trained to properly use a product worksheet to enhance sale needs

. Registered trained

. Would take on certain needed computer work and file orders in the

absence of our admin

. Would Sign Customers up for the company credit card

. Would schedule in home service appointments and order products for

customers

. Magnolia Level 2 Advanced Certification (one of few in this field)

Education:

Redwood High School - Larkspur, California

High School Diploma 2004-2008

College of Marin- Kentfield, California

Associates Degree-Political Science 2008-2011

University of California Berkeley- Berkeley, California

Fall 2011

Extra Curricular Activities:

Alpha Gamma Sigma Community College Honors Society (General Member) -

Fall 2010

Alpha Gamma Sigma Community College Honors Society (Board Member) -

Spring 2011

Alpha Gamma Sigma Community College Honors Society Lifetime Member-

Spring

2011

Phi Theta Kappa Honors Society- Spring 2011

Computer Skills:

Proficient in Microsoft Word, PowerPoint and Internet

Semi proficient in Microsoft Excel

Languages:

English- native speaker

Spanish- ability to read, write and speak



Contact this candidate