Customer Service Technician
Resume:
RESUME
Johan Gondelan Chan
Personal Particulars
Age : 36 years
Date of Birth : 17th May 1975
Nationality : Singaporean
NRIC No. : S7514242J
Gender : Male
Martial Status : Married
Contact Details
Address : Blk 195, Kim Keat Avenue,
#08 354,
Singapore 310195.
Telephone No. : (65) 63525924
Mobile No. : (65) 97477044
Email : *************@*****.***
Academic Qualification
2003 – 2004 : Nitec Certificate in
Chemical Process Technology (intermediate)
Institute : ITE Bukit Batok
1993 – 1995 : NTC 2 – Electrical Installation & Servicing
Institute : ITE Bukit Merah
1992 : GCE ‘O’ Level
School : Upper Aljunied Technical School
1989 – 1991 : GCE ‘N’ Level
School : Willow Avenue Secondary School
1983 – 1988 : PSLE
School : Woodsville Primary School
Employment History
: Unidive Marine Services Pte Ltd
Company Name
Position Title : Rope Access Technician
Industry : Marine
Duration : June 2011
Duties & Responsibilities:
Involve in semi submersible drilling rig Scarabeo 9 construction (offshore).
•
Tightening nuts & bolts of DDM guide track.
•
Installation of hoisting wires.
•
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: Angle Glaze Pte Ltd
Company Name
Position Title : Rope Access Technician
Industry : Commercial
Duration : April 2010 – May 2010
Duties & Responsibilities:
Glass replacements and sealant works on commercial buildings facades.
•
LED light drivers replacement of a landmark building, MICA, Singapore.
•
Installing of new LED lights on the roof tops of the Esplanade,Singapore.
•
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: Geovert Pty Limited
Company Name
Position Title : Rope Access Drill Manager’s Assistant
Industry : Geotechnical
Duration : July 2010 – April 2011
Duties & Responsibilities:
Assigned as a Rope Access Assistant to duties associated with the Quarry
•
Wall stabilization.
Assisting drill managers with drilling and installation of rock bolt anchors, using
•
Marini Top Hammer and Down Hole Hammer rigs.
Cementing of the anchor bars with grout and testing of the anchors as part of
•
the onsite quality control and installation of the mesh and plate system.
Marini and DTH driller for the last 2 months of the project.
•
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: Akrobat Pte Ltd
Company Name
Position Title : Height Safety Specialist
Industry : Commercial (Marina Bay Sands)
Duration : February 2010 – July 2010
Duties & Responsibilities:
Setting up safety lines on the Upper and Lower roofs of MBS (MICE) building
•
for the construction workers.
Teaching the construction workers on using their given personal safety devices.
•
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: Rope Access Network (Radiant Neon)
Company Name
Position Title : Rope Access Technician
Industry : Commercial
Duration : December 2009 – January 2010
Duties & Responsibilities:
Meshing the internal fire and thermal coatings on structural steel columns,
•
beams and open web joists.
(Revenge of the Mummy building, Universal Studios, Sentosa)
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: Diamond Glass Enterprise Pte Ltd
Company Name
Position Title : Rope Access Technician
Specialization : Technical
Industry : Construction / Industrial
Duration : October 2009 – December 2009
Duties & Responsibilities:
Servicing of various types of lightings for high access in Esplanade, Singapore.
•
Servicing of LED lights on the roof tops of the Esplanade, Singapore.
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Cleaning of external façade of commercial and industrial buildings.
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Involve in glass replacements of commercial and industrial buildings.
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: Vision Law LLC
Company Name
Position Title : Clerk / Despatch
Specialization : Clerical / Administrative Support
Industry : Legal
Duration : July 2003 – October 2009
Duties & Responsibilities:
Deliver and collect legal documents to various (Government and Private) offices.
•
Serve Writ of Summons on Defendants.
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Photocopying, faxing and filing of documents.
•
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: TW Transport International Pte Ltd
Company Name
Position Title : Delivery
Specialization : Customer Service
Industry : Transportation / Logistics
Duration : May 1997 – November 2003
Duties & Responsibilities:
The Company, which I have worked for, was the main contractor in transportation and
warehousing for Dell Computer in Singapore and Malaysia. I was sent for training to
familiarize with Dell Computers model in Penang, Malaysia on March 1999 and October
2000. I also attended safety ExxonMobil Asia Pte Ltd in Jurong Island in June 2000.
I was responsible for :
Deliveries of Dell computers to home users and corporate customers on time.
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Setting up Dell computers for listed schools in Singapore (MOE Project).
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Tested all computers for Y2K compatibility for Standard Chartered Bank.
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Setting up computers for evaluation purposes to Sales Executives of Dell
•
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: Singapore Armed Forces
Company Name
Position Title : Military Driver Combat Engineer Unit
Rank : Lance Corporal
Industry : Military
Duration (National Service) : November 1995 – May 1997
Duties & Responsibilities:
A military driver ferrying troops and equipments from camp to training fields.
•
Involved in major exercises with the unit. Directly reports to higher ranking officers.
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Maintenance work on military vehicles such as three, five and seven tonner.
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Was in charge of tyre replacements and preparing vehicles for inspection.
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Skills and Knowledge
Technical Industry Certified IRATA Level 1 No: 1/31841
Safety Courses Construction Safety Orientation Course For Workers
Shipyard Safety Instruction Course For Workers
(General Trade)
Basic Offshore Safety Induction Emergency Training
Including EBS & Travel Safely By Boat
(OPITO Approved Course, Code 5707)
Software Microsoft Office Applications, Internet Explorer
Hardware PC Installation, Troubleshooting
Others Posses driving license of Class 2B, Class 2A,
Class 3, Class 4 and Class 5.
Extra Curricular Activities and Achievements
Participated in National Day Parade (1994 & 1996).
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Member of Trainees’ Council (Chairman Of Creativity 1993 – 1995).
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Gold Medal in West Zone Interschool 1994 (ITE Bukit Merah).
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Gold Medal in Singapore Interschool 1994 (ITE Bukit Merah ).
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Bronze Medal in National Football League Division 3 1993(Rosyth United F.C.).
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References will be furnished upon request
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