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Engineer Customer Service

Westphalia, Missouri, 65085, United States
July 01, 2011

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To offer professional-to-professional collaboration and deliver the

technical and conceptual skills required to link technology, design and

management into a solution.


Training and design experience in NFPA 70E, MS Office, MS Project,

AutoCAD Electrical, AutoCAD P&ID, Autodesk Inventor, Allan-Bradley

Controls, RSLogix, Panelbuilder, RSView, RSNetworx, Wonderware

Historian, Wonderware Intouch, Wonderware IndustrialSQL, Wonderware

Active Factory, MS Reporting Services, Crystal Reports, Oracle, VMware,

GE Fanuc PLCs, PAC, National Instruments, Labview, InfinityQS, VHDL,

CompactRIO, FPGA, Vision, Real-time Operating Systems, Terminal

Services, Network Plus, ODVA CIP, ControlNet, EtherNet/IP, DeviceNet,

Modbus, HART, MySQL, HTML, XML, CSS, Java Script, C++, VB.Net, VBA,

ASP.Net, PHP, Perl



A strong background in technical training applied through project

execution from concept to production has produced the skills necessary

for fast adaptation and quick mastering of new technologies and


Process Control, Robotics, High-Speed Manufacturing, System

Architecture, Process Instrumentation, Control Panel Design and

Fabrication, Embedded System, Real-Time System, Drafting, Material

Handling, Human Machine Interface(HMI), Supervisory Control And Data

Acquisition(SCADA), Packing Systems, Servo Motion Systems, Batch

Systems, Water Treatment, Hydraulics, Pneumatics, Steam, Gas,

Lubrication System, Power Distribution, Drive Systems, Fail-Safe

Designs, Cam and Tooling Processes, Dimensional Sorting Systems, Vision

Systems, Process Force Analysis, Thermal Imagining, Vibration Analysis,

Hazardous Environments, Safety Systems, Maintenance Manuals,

Preventative Maintenance Schedules, Arc Flash, NFPA, NEC, IEC, ANSII,

OSHA, FDA, Government Regulations


Combining experience across a diverse project history in the defense,

energy, food, pharmaceutical and automotive industries with a continued

development of technological skills drives success in each task's

specific challenges.

Turnkey, Engineer Procure Construct(EPC), Site Acceptance Test(SAT),

Equipment Buy-Off, Factory Acceptance Test(FAT), Scope of Work(SOW),

Upstream Project Status Reports, Task Analysis, Scheduling, Project

Lead, Technical Lead, Construction Management, Owner Representative and

Point of Contact, Cost Tracking, Supply Chain Documentation, Personnel

Management, Proposal Development, Request For Quote(RFQ), Functional

Requirements(FR), Functional Specifications(FS), Software Design

Approval, Electrical Design Approval, Mechanical Design Approval,

Description of Operations, Start-up and Commissioning, Training,

Equipment Relocation, Equipment Commissioning, Equipment Demolition,

Production Interface, Subject Matter Expert(SME) Interface, Document

Standards Control, Design Standards


Dec. 2009-Present Atlas Industrial Solutions, LLC Westphalia, MO


Proposal Development, Customer Relations, Accounting, Resource

Management, Design, Execution

Aug. 2006-May 2010 Global Control Systems, Inc. Lenexa, KS

Project Engineer

Project Design and Execution, Customer Relations

Aug. 2005-Aug. 2006 Indicon Corporation Kansas City, KS

Design Engineer

Software Design, Electrical Hardware Design, Commissioning

Sept. 2004-Aug. 2005 Heartland Services Leawood, KS

Laptop Technician

Tested, diagnosed, and repaired Panasonic Toughbooks

Extensive documentation encompassing RMAs, estimates, and customer

repair descriptions

Regularly exceeded production goals and maintained an excellent quality

control percentage

Nov. 2002-Aug. 2005 CompUSA Overland Park, KS

Front-end Coordinator

Oversee cashiers, sales team members, and customer service issues

Responsible for reconciling daily sale and accounting information

Train new employees in addition to developing and innovating daily


Oct. 2000-May 2002 Mid-America Wireless Jefferson City, MO

Service Technician

Troubleshooting and repair of cellular phones and satellite television


Customer support via phone and service counter

Inventory processing and organization


2005 DeVry University Kansas City, MO

Bachelors of Science, Electronics Engineering Technology.

Software engineering and peripheral component integration using

Assembly, ASP.NET, C++, VB.NET, MatLab, VHDL, and other tools.

Electrical design using circuit theory, Laplace Transforms,

communications and digital signal processing(DSP).

Engineering Calculus and Physics involving Fourier Transforms,

Differential Equations and applications.

2002 Linn State Technical College Linn, MO

Associates of Applied Science, Electronics Engineering Technology.

Extensive laboratory experience in industrial electronics with emphasis

on PLCs, system integration, project management, and industrial

instrumentation and controls.


Computers, Technology, Physics, Astronomy, Art, History, Psychology,

Economics, Outdoors, Travel

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