Customer Service Sales

Tracy E. Milam

*** ****** **.

Coppell, TX ****9

PHONE: 386-***-****

E-MAIL : *******@***.***

OBJECTIVE

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To secure an opportunity within a progressive organization

enabling the use of the specialized knowledge and training

gained through previous work experiences. To begin the

establishment of a rewarding career in an environment that

promotes continuing opportunities in education and training.

EXPERIENCE

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2004 - 2011 Four Star Homes, Inc.

Port Orange, FL

Finance Manager/Office Administrator

. Prepare all closing figures, documents and paperwork

for all mobile home sales

. Entered all data in Quickbooks; reconciled 7 accounts

on a monthly basis

. Completed all title work associated with the home

sales

. Prequalified customers for home loans and looked for

financing options

. Maintained and serviced 50 plus loans with Four Star

Financial Services, Inc.;

collected payments and updated insurance information

for lienholder

. Handled all collections with any past due accounts

. General office duties including A/P, A/R, and

ordering office supplies

. Prepared for the accountant; monthly sales tax reports and

office logs for three offices

. Paid bills for our LLC, MFG and Rental accounts

. Helped develop and maintain the company website; upload

pictures and

develop, pull and changed sales reports

. In charge of setting up all employee and sales agents email

accounts and log in registration for company website use

. Personal assistant to the owner; Karen Rearden

1997 - 2004

I took time off to raise my children and during this

time spent many hours

volunteering in the Volusia County school system.

1998 - 1997 Bank of America (Formally Barnett

Bank of Jacksonville)

Orange Park, FL

1996 - 1997/1985 - 1987 Bank of America (Formally Barnett Bank

of Alachua County)

Gainesville, FL

Teller

. Handled large quantities of cash on a daily basis

. Balanced cash drawer at the end of the day

. Excelled at customer service and met all monthly sales

quotas

1996 - 1996 Albertsons LLC

Gainesville, FL

Front End Assistant/Cashier

. Closed out cashiers at the end of their shift

. Pulled nightly reports

. Maintained excellent customer service

. In charge of all cashiers on my shift

1994 - 1994 Food City Knoxville, TN

Office Clerk/Front End Assistant

. Answered phone calls

. Closed out cashiers at the end of their shift

. Encoded checks and put together daily bank deposit

. Performed cashier audits on a weekly basis

APPLICATION SOFTWARE SKILLS

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Microsoft: Office Quickbooks

Word Excel

*References Available Upon Request*

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