Sales Manager

*** *** ** *. ***. *** • HAMILTON ON L*P *H*

•CELL:289-***-****•HOME:905-***-****•E-MAIL:****.****@*******.***

SAMI SYED

OBJECTIVE

To obtain a challenging position in a fast paced environment which will allow for personal growth and career advancement.

HIGHLIGHT OF QUALIFICATIONS

Innovative professional with over 8 years of progressive management experience in a large retail chains with demonstrated initiatives, creativity and success

Expertise in strategic planning, customer relations management, market plan executions, inventory control, cost containment, staff training and supervision and mentoring

Highly skilled in PnL management, pricing strategies, competitor and market analysis, staffing, purchasing and vendor relations, and employee recognition

Extreme ability to rapidly achieve organizational integration, easily assimilate job requirements and aggressively employ new company methodologies

Energetic and self motivated team player/builder, at ease in high stress situations and fast-passed environments with emerging and multiple responsibilities

Expert proficiencies in Windows O.S. environment, master of MS Word, MS Excel, MS Power Point and many other office essential programs

Excellent leadership, management, oral/written communication, interpersonal, intuitive and analysis skills, thriving in both independent and collaborative work environments

Recognized for developing and executing innovative corporate policies and procedures, with proven track record of increasing revenues, streaming work flow and creating a team environment to increase productivity and profitability

WORK EXPERIENCE

2009 - 2011 Office Depot Burlington, ON

Assistant Store Manager

Maximize sales and measure sales performance on a daily basis by reference to class sales reports from year prior on same day

Coordinate sales promotion activities, pricing of merchandise and scheduling

Oversee floor moves, preparation of merchandise displays and presentations, exercising judgment and discretion in applying merchandising concepts and guidelines

Assist in the recruitment and hiring of the most qualified applicants to meet the store's needs

Conduct orientation, train, coach, and develop Department Managers and associates in execution of daily tasks, sales, product knowledge, customer service and merchandising

Facilitate proper communication between Department Sales Managers and the buying office about comparative shopping analyses, fast and slow selling classifications and styles, planning and adjusting stock levels, and customer requests

Oversee compliance of Department Managers and all associates with established company policies and standards, such as safekeeping of Company funds and property, personnel practices, and security, sales, and record-keeping procedures

Help solve problems that affect the store's service, efficiency, and productivity, exercise judgment and discretion alone, and in conjunction with the Store Manager, Department Managers, and any other Assistant Store Manager, in the day-to-day operations of the store

Member of Health & Safety Committee

2007 - 2009 Shoppers Drug Mart Hamilton, ON

Assistant Store Manager

Manage the daily operational resources weather human, physical, or financial of the business by interacting with departments to ensure achievement of store objectives

Maintain balanced inventory, ensure pricing integrity, employee development, marketing and creative merchandising

Ensure exceptional standards with customer services, store image, company policies and guide lines beyond expectations

Active member of Health & Safety Committee

Provide resources, tools, knowledge to the appropriate branches of the business with planned tactical strategy to achieve results and progressive developments

Use strong independent thinking and decision making to overcome objectives to impact the business with solutions and results

2004 - 2007 STAPLES Business Depot Toronto, ON

Divisional Sales Manager

Planned, directed and evaluated the operations of the establishment while focusing on the big picture and never losing sight of details that deliver results

Managed staff, delegated and assigned tasks

Planned and forecasted decisions, executed and expanded on budgets, and authorized expenditures

Active member of Health & Safety Committee

Overviewed and monitored product shipping and receiving

Provided tools resources, trained, informed and developed staff

Handled customers’ complaints and conflict resolutions

Implemented price policies, marketing campaigns, and credit policies

Created staff scheduling, monthly PnL reports, and resolved stock issues

Expanded on divisional sales quotas, boosted productivity, and fostered efficiency

EDUCATION

2000 Middlefield Collegiate Toronto, ON

OAC High School Graduate

2005-2006 STAPLES Business Depot Seminar Training Richmond Hill, ON

Performance Management Training - Building Excellence Seminar – Staffing

Tomorrow Today Seminar - Forklift Training - Health and Safety Committee Team Leader

2006-2007 SENECA College of Applied Arts & Technology Toronto, ON

Leadership Development & Management Studies

Creative & Critical Thinking – Performance Management – Managing Change – Management Principles

REFERENCES

AVAILABLE UPON REQUEST

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