Quality Assurance Control
Resume:
Clinton, Mississippi 39056
********@*****.***
Ralanda Huggins
___________________________________________________________________________
Experience May 2004 - Present ACS Madison,
MS
Transaction Sr. Processor
* Responsible for making financial adjustments.
* Review documents to determine if
deferment/forbearance requirements are met.
* Review lenders and guarantor guidelines to determine
approval of borrower request.
* Update credit bureau reporting.
* Correct and enter capitalized interest and ensuring
that the borrower and government are billed
correctly.
* Adjust Interest Receivable from Borrower (IRB) and
Adjusted Daily Balance (ADB) financials.
* Process all transactions for all acceptable documents
including information received from Clearinghouse.
Bankruptcy Specialist II / Loan Servicing Specialist II
* Responsible for reviewing bankruptcy documents
received from the courts.
* Responsible for determining if a claim needed to be
filed.
* Processed proof of claims and assignment letters with
the courts and the guarantors.
* Processed bankruptcy and defaulted claims.
* Reviewed due diligence on all claims to ensure the
accuracy.
* Analyzed the accuracy of the claim information prior
to filing.
* Prepared claims and corresponding information to be
sent to guarantors and the courts.
* Review and pull documents and reports from the
bankruptcy courts database.
* Review and update monthly reports.
Quality Assurance Sr. Specialist / Funding Specialist
* Prepare, transmit and report all applicable accounts
to the corresponding Servicers for funding.
* Work with the Finance Department to reconcile funding
amounts and accounts.
* Provide the Executive Management team with daily,
weekly and monthly reports.
* Reconcile funding reports to New LP Invoice Report to
ensure the funding accuracy.
* Track, pull and report all rejected accounts by
Servicer from funding documents.
* Communicate with various Servicers to resolve any
issues with funding or answer specific questions on
accounts.
* Accurately review Federal Loans processed daily to
determine if the guidelines have been met by the
processor and borrower before accounts are funded.
* Notifies the management team of any trends in errors
and work with management to determine how errors
should be handled. Along with communicating training
recommendations to the Training Department using the
error trends.
* Review applications and documents for Federal
Consolidation accounts prior to being processed and
process loans during periods of high volume.
* Rewrote the Loan Processing Quality Control SOP and
handled other reports such as Trends Report, Error
Disputes and the KPI and Attendance Report.
* Review Credit Reports and other documents to ensure
the information meets the credit policy for Private
Education Loans.
* Verify quality to quantity ratio for every processor.
Loan Processor
* Evaluate and approve files based on established
procedures and regulations.
* Perform control checks on all documents to identify
discrepancies and to verify that all documentation
needed to process the loan has been collected.
* Review all documents and make the decision to approve
or deny any loan based upon the set criteria
* Ensure loans meet Federal guidelines and accurately
interpret and follow through with system notes.
* Perform accurate data entry of all loan consolidation
information
July 1998 - November 2003 WorldCom
Clinton, MS
Financial Analyst III
* Departmental month end close process by maintaining
accruals for fourteen (14) operating companies and
preparing and submitting journal entries via SAP.
* Produce Financial/Operational reports of monthly
accounts, balance sheet reconciliation and financial
statement analysis.
* Reporting Budget to Actual Forecasts, monthly
Management reporting and financial variance analysis
and other special projects assigned.
* Create update forms, procedures and process for the
analyst and define requirements for accrual database
and IFAC systems.
* Encompassing accounts payable and bill audit
functions dealing with invoices from facilities
throughout the world.
* Auditing invoices for dispute amounts, tracking and
recovering disputed amounts and process invoices for
payment along with researching the status of circuits
as well as interpreting contracts and fees.
* Correspond with International Companies.
* Review all charges from other companies for accuracy.
* Check exchange rates on daily basis in order to
convert billed rates and charges.
Education 1989-1992 Jackson State University
Jackson,
MS
* Major: Accounting
* Minor: Computer Science
Skills
* Proficiency in Excel, Word, Access, Lotus, PowerPoint
and 10 key. Knowledge and experience in Essbase,
SAP, Oracle, Fox Pro and other software applications.
* Detail oriented and able to manage multiple task and
responsibilities.
Contact this candidate