Customer Service Representative

Eboni D. Williams HM*** ***-****

Cell***-***-****

*****.*.**********@***.***

**** ***** ****** ********* **,92506

Objective/Skills

To utilize the various skills I have acquired throughout my work experience, to benefit my employer, while obtaining

new skills for the same.

1. Customer Service

1. Multi Tasking

1. Type

2. Inbound/outbound Call Handling

2. Data Entry

2. Phone Etiquette

3. Microsoft Office 2007

4. Account Processing

Professional Experience

Smoov Lyric Productions, Moreno, Valley California

Virtual Assistant

2007-Present

Responsibilities:

• Appointment Setting

• Data Entry

• Event Promoting

• Internet Marketing

Crown Plaza Hotel Suites, Phoenix, Arizona

Customer Service Representative

2006-2007

Responsibilities:

1. Guest Registration

1. Appointment Setting

2. Front Desk Administration

City Chiropractic (Dr. Bradly Forbe), Phoenix, Arizona

2005-2006

Message Therapist

Responsibilities:

2. Physician Assisting

Eboni D. Williams•951-***-****• *****.*.**********@***.***

Page 2 of 2

1. Accounts Receivable

2. Wellness Consulting

3. Massage Treatments

1. Out-bond Call Handling

Data Pac, Phoenix, Arizona

2005-2006

Customer Service Representative

Responsibilities:

3. Data Entry

3. Outbound Calls

4. Account Processing

5. Operations Training

Education

Bryman School of Phoenix, Phoenix, Arizona

Associates Degree

June 2007

Arlington High School, Riverside, California

General Education

June

References are available upon request

Contact this candidate