Customer Service San Francisco
Resume:
Marilyn A. Canedo
South San Francisco, CA 94080
*********@*****.***
PROFESSIONAL PROFILE
Accounting and clerical professional offering 18+ years of quality
performance in the following areas:
. Apply strong communication skills and analytical abilities to identify
and resolve basic knowledge of problem solving.
. Consistently demonstrating thoroughness, efficiency, accuracy and
attention detail.
. Establishing rapport with individuals at all organizational levels
with diverse backgrounds and working equally well alone or as part of
a team.
. Utilizing Mainframes and PCs as well as computers and applications.
. Quickly learning new systems and procedures and providing a genuine
desire to develop new skills.
PROFESSIONAL EXPERIENCE
Charles Schwab, 101 Montgomery St., San Francisco CA
1990-2009
Mutual Funds Cashier/Cash Reconciliation Specialist (1995-2009)
. Reconciled cash and share positions for Schwab Mutual Fund Operations.
. Monitored cash suspense and clearance accounts and research and
resolved aged items in a timely manner.
. Communicates effectively with other department in the firm to minimize
operation exposure.
. Assists pairing dealers account through MS Excel purchase and
redemption.
. Calculate treasury numbers exceptions and manual wires.
Mutual Funds Operation Specialist (1990-1995)
. Transfer of accounts, reconciliation, dividends, and trade processing.
. Duties include: cashiering, generating reports, placing and verifying
trade and pricing.
. Provide customer services and various admin will conduct research and
problem solving.
. Daily interaction with customers mutual fund companies, branches and
services.
Wells Fargo & Trust Co. California St., San Francisco CA
1987-1990
Dividend Clerk
. Processed dividend income payments.
. Balanced and reconciled DTC payments, lockbox payments and dividend
checks.
. Prepared transaction tickets.
. Researched and reconciled all over/under payments.
. Researched, verified and documented claim information to justify
payment or reject.
Pacific Securities Depository Trust Co. Sansome St., San Francisco CA
1984-1987
Stock Loan Specialist
. Generate loans by telephone request to loan participants.
. Calculate daily participants cash settlement for shares borrowed or
returned.
. Post money settlement to designated accounts.
. Investigate errors and coordinate with the participants for necessary
adjustments.
. Check participants position in computer.
Wells Fargo Bank, Fillmore-California St., San Francisco, CA
1982-1984
Teller/Safe Deposit Clerk
. Received cash and checks for deposits, cashed checks and disbursed
monies after endorsement verification.
. Maintained proper cash limits employed security measures to ensure
funds were not compromised.
. Conducted a variety of customer service task and maintained a good
relationship with the customers.
. Assisted with related activities such as night deposits, check
disbursements, collections or similar duties.
EDUCATION
Bachelor of Science in Business Administration
Major in Accounting, Banking & Finance
Cebu Institute of Technology
LANGUAGES
Fluent in English and Tagalog
REFERENCES
Excellent references will be provided upon request
AVAILABILITY
Immediately
Contact this candidate