Customer Service Sales

Mahbuba Akhtar

*** ********* ******** ****, ** **401, 302-***-****, *******.******@*****.*** US

Citizen

OBJECTIVE : To obtain a full time position in the field of Sales & Management Training

EDUCATION: The Richard Stockton College of New Jersey, Pomona, New Jersey

Major: Bachelor of Computer Science and Information System, Dec 2004,

G.P.A.: 3.1

Awards: EOF Scholarship, Dean’s Scholarship, Dean’s List

Major courses: Construction management, Soil Behaviors, Rock Mechanics,

Business of management, Program Problem 22Solution, Human Computer Interface,

Computer Organization of Assembly Language

SKILLS: Hardware: AS400, IBM and Mac PCs and compatibles, Compaq Armada and

compatible, laptops, Iomega Zip, Scanners, Printers, Operating Systems: Windows –

Vista Applications: Microsoft Office – 2007; AutoCAD 2007; Adobe – Acrobat, Photoshop

Programming Languages: C, C++, Java and Assembly Language

CERTIFICATS : AutoCAD 2007, CDM Institute, Wayne NJ

EXPERIENCE: Walgreens, Los Angeles, CA

Assistant Manager 01/05 – 01/06

• Conducted overall store management and customer service and retails sales

• Evaluated store’s financial performance and made continuous improvement

• Supervised, hired and trained new employees

• Monitored and controlled inventory periodically

• Created the maximum value for the corporation

Caesars Casino, Atlantic City, New Jersey

AS400 Database Administrator [Food & Beverage Department]: 01/04 –

12/04

• Executed inventory item usage history by period, balance history and document

inquiry

• Implemented major/bin stock location definition and location inquiry

• Monitored and maintained master files of entire food and beverage department

• Conducted open purchase order release receipt entry

• Performed division & department master inquiry by division name

• Updated time card inquiry, inventory and cost transfer requisition

Cumberland Farms, Inc. Atlantic City, New Jersey

Assistant Manager and Product Control: 06/97

12/04

• Monitored and controlled products as regular basis and storing data into center

database

• Calculated sales, gross and net income and sent data to the corporation

• Supervised, managed and provided training to new employees

Vector Marketing Corporation, Cherry Hill, New Jersey

Sales Associate: 12/01

01/02

• Obtained and completed training for Vector’s CUTCO cutlery customer service

representative

• Created appointments for business with potential customers over the phone

• Advertised and sold CUTCO products to customers at their convenience schedules

ACTIVITIES: Reading, Drawing, Tennis, Gardening, Cooking

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