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Customer Service Engineering

Location:
Glenshaw, PA, 15116
Posted:
July 03, 2011

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Resume:

*** ********* *-****:

Street abg8jk@r.postjobfree.com

Glenshaw, PA 15116 m

Phone: 412.487. 5015

Charles Ainsworth

Experience

****-******* ***** ****** ***********

Moon Township, PA

Facility Project Management Engineer (FAC P.E.)

Primarily responsible for implementing capital improvement

projects as required to support field operations. And act as a

liaison between the field and FXG Corporate for issue

resolution and scope development.

Preparation of cost estimates, zoning and code ordinances,

civil and structural engineering design concepts were

required. There was a daily interface with various

engineering departments including Design, Information

Technology, Material Handling and Automation.

The FAC P.E. additional role was the selection of contractors,

soliciting Requests For Proposals (RFP), writing contract

documentation, coordination and monitoring construction phase

status and invoicing.

Successful in efforts to control FedEx's financial obligation.

Included are real estate close-out costs, contractor

agreements, equipment procurement and other business matters

continuing to focus on scope, schedule and costs.

Workload included multiple projects and competing priorities

in achievement of project goals by managing conflicts in

schedule.

20% Travel including areas of Canada and the United States

Contract Negotiator (Temporary) - Independent Service

Provider [ISP]

Responsible for effectively negotiating terms of [ISP]

Agreement for the Maryland Contractors. This called for an in

depth understanding of the current Independent Contractor [IC]

Operating Agreement.

With minimal support from the Negotiations Manager, I develop

a comprehensive understanding and operational reality

associated with adhering to the contract, manage multiple

negotiations simultaneously, conduct strategic planning in

advance of each discussion, and address risks to FedEx Ground

2006-2007 Galletta Engineering Corporation

Pittsburgh, PA

Civil Engineer / Structural Design

Implement engineering design concepts on a broad span of

projects including structural, foundational and geotechnical

applications.

Familiarity with civil and structural engineering and design,

including IBC, AISC, PCA & ACI codes

Proven ability to handle client interaction, multiple tasks

and competing priorities in achievement of project goals.

Workload included Cranes & Lifting Devices, Conveyors, Roof

Storage & Miscellaneous Structure Capacities, Reinforced

Concrete & Foundations, etc.

Present in a professional setting the combined conceptual

designs and practical applications to the client including

projected costs.

Analysis of physical member deficiency areas and implement

structural recommendations to alleviate concerns by

fortification remedies

Field inspections, photographic, hand & drafting illustrations

used for quality report generation.

Routine use of AutoCAD, MathCAD, STAAD.Pro and all Microsoft

Office software in all aspects calculations (i.e. moment

generations, critical member stresses, strengthening

necessities, etc) and presentation.

1996-2003 BASF Corporation

Monaca, PA

Quality Assurance & Control (QA/QC) Lab Technician /

Operator-B

Strong concentration on organizational skills, data

manipulation, instrumentation and customer service

interaction GC, HPLC, S/B ratio, viscometer, microwave and pH

meter GC, HPLC, S/B ratio, viscometer, microwave and pH meter

WWTP testing: SCOD/ O2demand, NH3 & Cl- level testing,

bacteria, etc

First introduced to recently implemented SAP system

Chemical Plant initiation & modification of latex dispersions

utilizing Digital Control System [DCS] and PLC Panelmate

Control Engineering software

Internal Auditor for ISO9001 Certification Team

Searched for NCRs, CAPAs, or other types of ISO violations

RCRA understanding and applying QA standards from procurement

of raw materials through the manufacturing process until final

product shipment was necessary

Participate on audits of internal processes and suppliers to

ensure compliance with applicable QA policies and procedures

HAZMAT Team: BASF's First Response Team, Incident Commander

Training, CPR, AE Defibrillator, Oxygen Administration

Education 2007-2010 Point Park University

Pittsburgh, PA

Masters of Science in Engineering Management [MSEM]

Courses included Operations Research, Risk and Decision

Analysis, Contract Law & the Engineering Enterprise,

Organizational Behavior, Economic Analysis in Engineering

Planning, Technical Writing

3.6 cumulative GPA

2003-2006 Point Park University

Pittsburgh, PA

Bachelor of Science in Civil Engineering Technology

3.0 cumulative GPA ABET Accredited

1994-1995 Bidwell Training Center

Pittsburgh, PA

Chemical Laboratory Technician Program Graduate

Maintained a 4.0 cumulative GPA

1 year Accelerated Associate Degree Equivalent Program

4.0 cumulative GPA

1995 Alcoa Technical

Center Alcoa Center, PA

Externship / Research Assistant, FT-IR, anodizing,

electroplating, scanning electron microscope, beta

backscattering, emulsion formulation/testing

Acquired Skills Strong analytical skills, business math skills and a solid

understanding of Organizational Engineering Management

principals & practices

Excellent communicator, naturally inquisitive, highly

self-motivated and works well without direction.

Coursework included CPM and PERT, AMPL, AutoCAD, STAAD.Pro,

Microsoft Office Access, Word and Excel, Project as well as

other engineering analysis software

Activities FedEx Cares, American Cancer Society Daffodil Days, United Way

Participant

Auto Mechanic, Culinary Dexterity, Sports Enthusiast

2010-11 Treasurer, Shaler High School Boys Lacrosse Board

Shaler Area Community Coaching Assistant: Soccer, Baseball,

Basketball

St. Bonaventure Coaching Assistant Basketball, Football Markers

& ball\

Chains, Books & Statistics for Girl's Volleyball, Parent-Coach

Liaison



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