John Heckelsmiller
**** *. ********* **** #****, Key West, Fl 33040 305-***-**** ******@*******.***
Your Name
Address, phone, fax, email
Challenging position in a growth-oriented organization which offers
Objective diverse job responsibility.
General Manager – IT support
Experience 7/1997 – Current: Borders / Waldenbooks, Miami & Florida Keys
Develop a sales team and execute sales plans in a free standing store.
Follow marketing directives and store promotions.
Consistently a top performer for not just product sales but company
services such as customer loyalty programs and extended warranties.
Hiring, firing, payroll, loss prevention and all aspects of store
management for a High Volume Free standing combo store.
Troubleshooting and repair for in store computer systems, network and
pos systems.
Computer Repair and Network Support
1/2000 – Current: Contract Work, Florida Keys
Computer/Network support, upgrade and repair.
Network troubleshooting and repair.
City Manager
4/1989 – 7/1997 Musicland Group, Ft. Wayne, IN
Multi unit management (two stores in different malls)
All aspects of store operations and management.
Before my last position of “City Manager” I also worked as a Manager in
Musicland’s Suncoast, Sam Goody and Media Play in various stores
throughout Florida and Georgia.
IT support for pos systems and in store computers.
Executive Manager
5/1994 – 5/1995 Target, Atlanta, GA
IT support for store network including computers, 20+ Store registers
and security systems.
Guest service and front end functions.
Hardlines merchandising procedures.
Cash room, currency exchange and security.
All aspects of store operations and management.
AIFL, Ft. Lauderdale, FL
Education May 1989
Associate Degree - Focus on Business Management and Computers
IT skills, Computer networking and repair.
Interests
References are available on request.
References