Customer Service Data Entry

Sedhu Satchudhanandan

P.O.Box:- **** Doha, Qatar

Mobile +974-********

*****.***************@*****.***

Career Objective: Seeking a challenging position in logistics or clerical

administration duties with a dynamic and exciting organization where my

business knowledge, experience and skills will contribute towards the

growth and success of the organization.

Skills:

. Familiar with MS Office Products such as MS Word, Excel, Access and

PowerPoint and EDI procedures.

. Excellent verbal and written skills in English

. Well versed with IS-Tools such as JAVA, HTML Coding, Windows NY, MS DOS,

ISAS, and Binder.

. Excellent data entry operation skills

Summary of Qualifications:

. More than 7 years in handling logistic documentation related to both

import and export.

. Ability to independently handle all customs clearance documentations

including documentation related to exchange control and import control

requirements.

. Well versed with Air and Sea Freight Forwarding documentations.

. Familiar with FCL transport documentations.

. Ability to handle all bank documentations related to Letter of Credit,

bonded warehouse and other credit support requirement related to

international trade.

. Well-organized, flexible, able to perform under extreme pressure,

exceptional skill in managing documentation pertaining to all logistic

matters, ability to maintain and archive all documentation related to

international trade.

. Excellent staff development, leadership, and decision-making skills.

. Excellent customer service and relations skills.

Employment History:

Al Noon Trading Company - P.O.Box: 11211 Doha Qatar.

(February 2011 to Present) - Office staff

Responsibilities Includes:

. Data entry documentation.

. Handled motor insurance claim for damaged vehicles.

. Company purchase.

. Familiar with Daisy plus accounting software

Harrisons Shipping (Pvt) Ltd. (Subsidiary of Capital Maharaja Organization

Ltd)

-Sri Lanka

(April 2002 to January 2011) - Wharf clerk

Responsibilities Included:

. Import clearances (Sea and Air)

. Handled Export, Transshipment and Entrepot trade.

. Port statement and container yard balance updated.

. Data entry and documentation.

. Handled marine insurance claim for damaged or shortage of import cargo.

Kannan Clearing & Forwarding Agency - Sri Lanka

(March 2000 to March 2002) - Computer Operator

Responsibilities Included:

. Prepared payment bills for consignee.

. Prepared Letters, Memos, Statements and Shipping documents.

. Handled refund of the container deposit for FCL shipments.

Education Details:

. General Certificate of Education in Advanced Level,

Zahira College Gampola Sri Lanka, August 1998

. Customs House Agent, Sri Lanka Customs, July 2003

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