Customer Service Representative
Resume:
RICHARD TEUNER
Downey CA. **240
OBJECTIVE:
I am seeking a new position where I can utilize my knowledge of product and
service environments to contribute to the growth of a company and the
satisfaction of its clients.
HIGHLIGHTS OF QUALIFICATIONS:
. Highly energetic, responsible, diligent and thorough
. Hard worker who does more than expected
. Self motivated and determined
. Computer proficiency in Microsoft Word and Excel
. Welcome the opportunity for education and career advancement
PROFESSIONAL EXPERIENCE:
COCA COLA Downey,
California
Merchandiser
June 2009-Present
. Merchandising my own route four stores
. Build Displays
. Rotate Product place older product in front, newer in back
. Condensing Product
. Awesome rapport with Store Management
HOSPITAL ASSOCIATES Anaheim, California
Warehouse Representative
February 2007 - July 2008
. Process shipping documents -UPS shipping and receiving, Bill of Lading
of LTL Shipments
. Pull 80 Orders of medical supplies Daily
. Manage shipment of medical supplies
. Administer inventory control of medical supplies
. Made deliveries of hospital products from warehouse to Kaiser Hospital
and Doctor offices
. Perform cycle counting to compute inventory record accuracy
MCKESSON PHARMACEUTICAL
Santa Fe Springs, California
Customer Service Representative/Warehouse
September 1998 - December 2004
. Received phone orders for prescription drugs and forwarded finished
paperwork to operations
. Conducted bi-weekly field meetings with customers to provide a
"personal touch" customer service experience.
. Ensured product shipment accuracy by verifying shipment with log
. Performed visual merchandising at local stores for the wall, rack and
floor displays
. Managed up to 75 customer accounts
. Responsible for completing emergency special orders in a timely manner
. Followed up on back orders and ETA's with shipping department
. Set up new clients with McKesson's special software program for their
ordering needs
. Pulled an average of 325 line orders per hour
COMPUTER/ RELATED SKILLS:
Microsoft Excel
Microsoft Word
Accumax
Turns
EDUCATION:
Buena Park High School September 1987 to June 1991
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