Customer Service Representative

Mildred Carr

***** *. **** ***. *****: 480-***-****

Phoenix, AZ 85053 ************@****-****.***

Objective

To secure a full-time customer-service position that will utilize my skills and experience for the benefit of

my employer and their customers. The position should also provide growth potential and continue to

increase my skill base.

Education

Ozarks Technical Community College: Springfield, MO

Associate of Applied Science (AA): Business and Marketing, December 2008

Job Experience

Ozarks Technical Community College 1/2008 - 12/2009

Springfield, MO Computer Lab Assistant

Responsible for cash handling in the lab

Regularly maintained and provided troubleshooting on all computers

Provided customer service while answering computer-related inquiries

Operated Microsoft Office 2007 programming

Follett Higher Learning Bookstore June 2007 – August 2008

Springfield, MO Customer Service Representative

Ensured that students received the proper books for their classes

Answered multi-line phones and make calls to let customer’s know their book orders were

available

Organized and stocked store materials

Ozarks Technical Community College 9/2007 – 11/2007

Springfield, MO Filing Clerk

Filed student records in the Student Services Department

Assisted in entering data for new student records

Typing 50 WPM

Additional Relevant Skills

Experienced with all aspects of administration

Skilled with Computers, typing 50 WPM and using Microsoft Office, Windows 98, Vista, and XP

programming

References Available Upon Request

Contact this candidate