Administrative Assistant Customer Service

*** * **** ****** 707-***-****

Tracy, CA ***** *******@*******.***

Lyn V. Freligh

CAREER SUMMARY

A bilingual Administrative Assistant with MS Word, Excel and

Powerpoint skills with experience in Mortgage Industry.

EXPERIENCE

Loan Coordinator II/Registration

August 2008 - October 2008 Home Savings of America San

Ramon, CA

Receives electronic applications from Ehome website.

Input borrower's information in Data trac system

Calling/E-mail broker for outstanding conditions, uploading conditions

incorrect.

Uplaoding loans to DataVerify system

Coordinates the movement of cancelled/denied on site records to off-site

facility.

Senior Administrative Assistant

May 2006 - September 2006 Washington Mutual

San Ramon, CA

2007 - 2008

* Print report and make reports then distribute to each Underwriters.

Sort out new files from the boarding/delivery department and distribute

them between

the Underwriters.

Fax loan approvals and denials to brokers

Keeping track of files in the system

Make end of day report for Supervisors

File Management

Ordering Supplies

Executive Assistant/Accounting Clerk/Advertising

June 2004 - July 2005 East Bay Motorsports

Hayward, CA

Oversee travel arrangements for owner and family on both pleasure and

business trips.

Manage appointments for meetings.

File management

Fax, mail, file and distribute paper works throughout the dealership.

Answer phone from vendors and customers with professional and courteous

manner.

Organize and arrange all incoming inventory for the dealership.

Creating and manage owners itinerary day to day and in and out of the

office

Balancing cash and statements for Vendor

Handling Co-oping for Advertising and pay outs for outside services.

Loan Processor/Administrative Assistant/Bookekeeper

April 2003 - May 2004 American Mortgage Management

Sonora, CA

Researched rates that is best for the customer and lender.

Processed all types of home loans.

File management - maintain customers file private and confidential.

Experienced in Quickbooks and it's applications

Payroll and Accounting experienced

EDUCATION

1998 - 2000 Batangas State University

Philippines

Business Management - Undergraduate

1994 - 1998 Sta. Teresa College

Philippines

Finished Secondary Education

LANGUAGE

Speak English and Tagalog Fluently

SKILLS

Creative Problem Solver

Ability to work individually or as a team

Self-motivated and eager to learn new things

Ability to multi task in a faxed paced/deadline intensive environment

Have excellent customer service and communication skills

Keen attention to detail

Contact this candidate