Tyrone Wise
**** **** ******** **** ***** Mountain, GA 30083
**********@*****.***
Objective: To obtain a position as an Administrative Assistant.
Experience: P3S Corporation/Center for Disease Control
Atlanta, GA
Operation Support Specialist
August 2008 to March 25 2011
. Provided primary administrative support at the
operational level
. Assisted with the day-to-day administrative
requirements within the Office of the Director.
. Processed and verify payroll.
. Served as the Division's travel and training
coordinator.
. Managed the supply inventory and submit procurement
requests for ordering supplies.
. Conducted research to locate vendors for office or
laboratory supply items of a unique nature.
. Created an updated monthly Staffing Reports and Active
Job Requisition Report.
. Provided services such as receiving and placing
telephone calls on the division's main telephone lines,
receiving visitors in the Office of the Director,
scheduling/cancelling/rearranging appointments, and
other administrative duties as assigned by the
Director, Deputy Director, or Public Health Analysts
assigned to the Office of the Director.
. Provided assistance to the DSR/OD property custodian,
as needed, in managing property accounts.
Amer Technology/Center for Disease Control
Atlanta, GA
Administrative Assistant December 2006 to August 2008
. Process and track training documents & request for PAHB,OD
and ARB
. Maintain accurate records of training requests.
. Maintain Outlook calendar for Branch Chief, Deputy Branch
Chief and branch members.
. Answer, transfer and place phone calls using a multi-line
phone.
. Correspond with management of all property actions
pertaining to bar coded equipment
. Prepared and maintain travel orders for the division.
. Prepared reports with information obtained from scientific
literature databases.
. Assure that current documents are in circulation.
. Sort and distributes incoming correspondence for Physical
Activity Health Branch.
. Maintained a vast number of forms, spreadsheets, reports,
and presentations for the Branch Chief.
. Submit work order requests
. Ordered supplies for the Physical Activity Health Branch
(PAHB)
. Keeping an inventory of office and equipment supplies.
. Requesting payment for training section for federal
employees.
. Makes travel arrangements for Consultants and staff
members.
Georgia Technology Authority
Atlanta, GA
Customer Service Coordinator II
January 2004 to December 2006
. Entered and process property inventory actions
. Processed controlled correspondences
. Generated reports via query database and extract material
or data
. Answered, transferred, and placed phone calls
. Maintained an official filing system with both electronic
and hard copy
. Created, filed and distributed files to the appropriate
rooms
. Create projects and invoices that are issued, processed,
billed, and delivered to the project manager
. Kept clients informed by emailing status of work order
. Created weekly spreadsheet audits of team's projects to
insure work orders were process correctly within the
system
. Answered multiple incoming calls from Georgia State
agencies reporting phone issues.
. Program and reset pass codes for voice mails using a live
remote Bellsouth system.
MCI
Alpharetta, GA
Customer Service Rep
January 2001 to October 2003
. Duties included inbound sales and customer resolution for
local and long distance phone service
. Handled high call volume on a daily basic installing new
customer and performing account maintenance for current
customer
. Resolved customer complaints and request for credit and
bill adjustment
Education: Herzing College
Atlanta, GA
Received an Associated Degree in
Business Admin/Management
June 2006
Received an Bachelor Degree in the
Science of Accounting
June 2009
Strayer University
Lithonia
Working on Master Degree in Business
Management
May 2012
Computer Skills:
Novell Netware
MS Excel
MS Word
MS Outlook
Power Point