DOUGLAS H. RICHARDSON
***********@*********.***
Commerce Township, 248-***-**** (Mobile)
Michigan U.S.A. 48382 248-***-**** (Fax)
CAREER OBJECTIVE
Shown below is my career experience but my goal is to make a wholesale
career change out of the insurance-commission only sales-industry.
BACKGROUND SUMMARY
. Long Term Care Insurance Agent.
. Excellent communication and follow-up skills.
. Develop plans and prioritize tasks to meet both short and long term
goals.
. Efficient use of Microsoft Office (Excel, Outlook, PowerPoint, Streets &
Trips, Word) products.
PROFESSIONAL EXPERIENCE
SELF-EMPLOYED (CUNA Mutual Group), Commerce Twp, MI 1/2011-5/2011
Protection Specialist. Sold Long Term Care and Life products to Credit
Union Members representing multiple Companies.
- Set/held appointments.
- Collected signatures/payment.
- Submitted business to each company.
- Tracked Application progress.
- Communicated with Carrier, Home Office and Customers with status
updates.
- Delivered and reviewed policies with Clients.
- Submitted final documents.
CUNA Mutual Group, Commerce Twp, MI 2/2009-12/2010
Long Term Care Specialist. Identical to above but a full time employee
of CUNA Mutual Group.
SELF-EMPLOYED, Commerce Twp, MI 9/2001-2/2009
Independent Agent. State licensed in MI & OH to offer Long Term Care &
Life Products, Medicare Supplements and Annuities all from a variety
of companies.
VUCOM NEW MEDIA, Troy, Michigan 12/1999-
8/2001
Project Manager for an interactive training and website
development company.
- Responsible for scope, budget and schedule of multiple projects
running simultaneously.
- All projects met or exceeded company profitability targets and
delivered on or ahead of schedule.
EDUCATION/CERTIFICATION
. Certified Senior Advisor (CSA) designation from Society of
Certified 2006
Senior Advisors (SCSA)
. State of Michigan/Ohio licensed for Life Accident & Health
Insurance. 2001
System ID #0262636
. Project Management Professional Cert. #11701
1998
. Walled Lake Central graduate