Developer Assistant
Resume:
Suresh
************@*****.***
SUMMARY:
> Around 7 Years of Information Technology Experience and 3 Years Expert
Level understanding of Salesforce.com CRM and its Development Life
Cycle.
> SFDC Configurations/Customizations - User Interface, Page Layouts,
Tabs, Custom fields, Custom objects, Validation Rules, Triggers.
> Experience in SFDC related technologies such as Apex, Visual Force.
> Extensive experience over creating workflows, approval processes,
validation rules and sharing & security rules.
> Working Knowledge in Generating Reports, Dashboards, customized reports
and analyzing the data in SFDC.
> Experienced in Developing and Administrating projects on Sales force
platform.
> Data Load for SFDC Standard objects, Custom objects.
> Used different data tools - Apex Data Loader, Excel Connector, Import
Wizard, SFDC Data Export, And Mass Delete.
> Experience in managing Full sandbox, developer sandbox and
Configuration-only sandbox.
> Strong Knowledge in AppExchange Applications for integrating with
Third Party Applications.
> Experience in working with SAP PI Integrate with Salesforce.com Using
the Enterprise WSDL.
> Expert in developing Reports using various reporting components in
WebFOCUS like Developer Studio, Report Painter, Resource Layout, Graph
Assistant Managed Reporting Environment (MRE) and Report Caster.
> Experience in working with Databases like Oracle 8i, SQL Server
2000/2005 and Access.
> Excellent domain knowledge on ERP Applications: CRM, Finance, Retail
and Health Care.
> Good ability to write Technical documentation, conduct presentations
and training.
> Excellent team player and execute tasks under less supervision.
> Communicating with Team members using Chatter for email replies and
file sharing.
> Committed to excellence, self-motivator, quick-learner, diligent, team-
player, and a prudent developer with strong problem-solving skills and
communication skills.
EDUCATION
BS in Computer Applications, India
MBA, India
TECHNICAL SKILLS:
Salesforce.com : Apex, Visual Force, SOQL, SOSL, Apex Triggers,
Workflows, Approvals, Email Templates, Formulas, Validation
Rules, AppExchange, Eclipse, Salesforce.com, Force.com IDE,
Apex Data Loader, Roles & Profiles
Web Technologies : JavaScript, XML, XSL, HTML, XHTML, CSS, AJAX
Databases : SQL Server 2000, 2005 My SQL 2000
Operating Systems : UNIX, Windows95/98/NT/2000/XP/2003, MS-DOS
Programming Languages : C, C++, Focus
SFDC Analyst/Developer, US Bank, St.louis, MO Feb
11 - Till date
IT Dashboard
The business objective of this project is to provide an automated process
of producing the monthly "Running the business of IT" dashboard. The
purpose of this initiative is to have the ability to create a monthly
dashboard report that would allow U. S. Bank TOS leadership to be able to
access the critical data/facts to help in running the TOS operations
effectively. This dashboard will provide a tool to measure performance and
identify problem areas to target improvements and consolidate reporting.
Responsibilities:
. Involved in Salesforce.com Application Setup activities and customized
the apps to match the functional needs of the organization.
. Implemented the requirements on Salesforce.com platform and Force.com IDE
Plug-in using Eclipse.
. Worked with various salesforce.com objects like Accounts, Contacts,
Leads, Opportunities, Reports, Dashboards
. Developed various Custom Objects, Tabs, Components and Visual Force Pages
and Controllers
. Developed and configured various Custom Reports and Report Folders for
different user profiles based on the need in the organization.
. Developed Custom Objects, Custom Reports and configured the Analytic
Snapshots to dump the data on regular basis for the sales performance and
lead generation statistics.
. Created and deployed Several Reports using salesforce.com platform.
. Developed Apex Classes, Controller Classes and Apex Triggers for various
functional needs in the application.
. Developed and deployed workflows and approval processes for opportunities
and products / assets management.
. Created and used Email templates in HTML and Visual force.
. Integrated the web services by generating the necessary stubs from the
WSDL files for extracting the data from the home grown applications by
using the home grown web services.
. Performed the roles of Salesforce.com Analyst/ Developer and
Administrator in the organization.
. Timely Processing of new Sales Leads, Account and Contact Information
across the Organization.
. Used the sandbox for testing and migrated the code to the deployment
instance after testing.
. Interacted with the Salesforce.com premium tech support team on a regular
basis.
Environment: Saleforce.com platform, Apex Language, Visual Force (Pages,
Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow &
Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security
Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP
Retail Ventures Inc.., Columbus, OH Sept 10 - Jan 11
SFDC Developer
The purpose and need for the transportation includes a number of diverse
goals, the primary objective is to identify transportation improvements
Responsibilities:
. Involved in various activities of the project, like information
gathering, analyzing the information, documenting the functional and non
functional requirements.
. Designed, developed and deployed Apex Classes, Controller Classes and
Apex Triggers for various functional needs in the application.
. Created page layouts, search layouts to organize fields, custom links,
related lists, and other components on a record detail and edit pages.
. Created workflow rules and defined related tasks, time triggered tasks,
email alerts, filed updates to implement business logic.
. Created profiles and implemented Object level, field-level and record-
level security.
. Created email templates and inbound emails using Visual force for the
clients and customers.
. Integrated the web services by generating the necessary stubs from the
WSDL files for extracting the data from the home grown applications by
using the home grown web services.
. Used the sandbox for testing and migrated the code to the deployment
instance after testing.
.
Environment: Saleforce.com platform, Apex Language, Visual Force
(Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script,
Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services,
Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP
US Bank, St.louis, MO Mar08- Dec 09
SFDC Analyst/Developer
Performance Management: This Project provides the campaign statistics for
the outbound Managers, Team Managers and All Teams Management to assess the
inventory.of campaigns.
Responsibilities:
. Involved in Reports Development.
. Implemented self service portal
. Involved in SFDC application support for end users.
. Worked with various salesforce.com objects like Accounts, Contacts,
Campaigns, Cases, Case Teams.
. Individually worked on creating and implementing the Web-To-Case
functionality to solve and track customers Issues.
. Created different Fields, Validation Rules, Triggers, Assignment
Rules, Escalation rules, Record Types.
. Experience in using Eclipse IDE.
. Created different workflow rules and approval flow for various campaign
processes.
. Created multiple visual force pages for various requirement need.
. Created Email templates and inbound emails using Visual force for the
clients and customers
. Created page layouts, search layouts to organize fields, custom links,
related lists, and other components on a record detail and edit pages
. Configured Role based Authorization on Object/Field Level.
Environment: Saleforce.com platform, Apex Language, Visual Force
(Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script,
Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services,
Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP
Deloitte Sep 06
- Feb 08
Senior Developer
Worked on several Web FOCUS implementations by Deloitte. Represented the
offshore team on client's location in USA. Heavily involved with the
development team and did develop several reports/dashboards by myself.
Responsibilities:
. Involved in requirements analysis and gathering
. Coordinated the development schedule/effort/progress with onsite and
offsite teams (with PMO team)
. Lead charge on reporting application architecture and designed
documents to be guidelines for rest of the team
. Created Technical Design Documents (TDDs)
. Developed web interfaces to access the reports using HTML Resource
Layout Painter and JavaScript.
. Customized Dashboards as per corporate standards and guidelines.
. Involved in configuring Data Adapters
. Involved in Creating Master files
. Developed Reports using WebFocus, Developer studio, Report Painter,
Text Editor, Report Assistant.
. Developed Graphical Reports using Graph Assistant.
. Scheduled and Distributed reports using Report Caster.
. Developed various Test Cases and involved in Reports Testing.
Environment: WebFOCUS 7.1.3/5.2, Developer Studio 7.1.3/5.2, Resource
Layout Painter, Managed Reporting Environment (MRE), Report Painter, Graph
Assistant, Report Caster, HTML, Java Script, PDF, Oracle, IIS Web Server,
Windows, UNIX.
Wiztek Solutions, Kuala Lumpur, Malaysia Jan
05 - Aug 06
New Business Underwriting System (NBUW)
Web FOCUS Reports Developer
New Business Underwriting System (NBUW) is a web-based application
developed to provide an end-to-end integrated solution for handling the
underwriting process. This application automates the complete policy
creation right from the creation of the case to the approval of the case.
Responsibilities:
. Developed various Standard, Graphical, Tabular and Drill down Reports
using Report Painter and Report Assistant and Deployed in Reporting
Server.
. Resource Layout Painter has been used to develop complex User
Interfaces.
. Developed various html files.
. Created BI Dashboard Views to access users to WebFOCUS Reports.
. Involved in Testing and Defects fixing.
. Scheduled and distributed various reports using Report Caster.
. Created Web FOCUS Best Practices Document
. Created Re-usable reports for Headers, Footers and Styling
. Coordinating with offshore Team
. Developing Reports using flat files as source
Environment: Web FOCUS 4.x, 5.2, Developer Studio 5.2, Resource Layout,
Managed Reporting Environment (MRE), Report Painter, Graph Assistant,
Report Caster, HTML, Java Script, Oracle, Windows.
QA Tester, Wiztek Solutions, Kuala Lumpur, Malaysia
Apr 04 - Dec 05
JHEV (JABATAN HAL EHWAL VETERAN) is a department of MINDEF (Ministry of
defense) Malaysia. VETIS is a database system with front-end forms
developed in Java Swing using Oracle J.Developer and reporting the system
built in Oracle reports 10g.
Responsibilities:
. Involved in the development of test plan after analyzing the system
specifications and design document
. Developed test cases to cover testing of all the functions of the
application in Test Director
. Performed manual testing on the application to check the functionality
of the application
. Performed System, Functional and Regression Testing for the entire
application
. Worked with SQL queries to query the database
. Performed Integration Testing of different modules
. Performed End-to-End testing manually
Environment: Oracle, Java, DB2, Java Script, Excel, Test Director and
Windows 2000
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