Customer Service Manager
Resume:
Jonathan Craig Heady
**** ***** **** ***********, ** 37172
Objective
I am a graduate of Nashville State Community College with an A.A.S. Degree in Architectural Engineering
Technology. I look forward to begin working with a company that I can grow in and that this can benefit
while allowing me to meet the financial needs of my household.
Employment
GENERAL CONTRACTOR February 2010 – Present
Self employed / Part-Time Springfield, TN
While unemployed and searching for a job that will allow me to meet the financial needs of my household, I
started two businesses (Premier Detailing and Trinity Drafting Services) and have been working some part-
time jobs that include: Maintenance work for South Haven Baptist Church, Laborer for Grassroots Sod Farm,
Laborer for Johnson Roofing, Lawn Care and Intern for Special Investigations Agency.
DRAFTSMAN August 2008 – February 2010
Clark and Associates Architects Clarksville, TN
Responsibilities included detailing drawings, drawing construction documents, measuring buildings, talking
to clients, taking phone calls from clients, and doing revisions. Laid-off due to lack of work.
DRAFTSMAN JUNE 2007 – May 2008
Henry Bledsoe Architect Nashville, TN
Responsibilities included detailing drawings, drawing construction documents, talking to clients, taking
phone calls from clients, and doing revisions. Laid-off due to lack of work.
GENERAL CONTRACTOR May 2006 – JUNE 2007
Self employed Springfield, TN
While enrolling in college classes and searching for a job that will allow me to advance after completion of
school, I have been painting interiors and exteriors of homes, sealing decks and driveways, lawn care, car
maintenance, plumbing, excavation, etc.
CORPORAL June 2004 - May 2006
Robertson County Sheriff’s Dept. Springfield, TN
Initially hired as a corrections officer. Responsibilities included looking after the safety and welfare of the
inmates, delivering meals, delivering medication & checking blood sugar levels, etc.
January 2006 promoted to Corporal after showing good work ethic and leadership skills. Responsibilities
included supervising shifts, scheduling personnel, booking in and fingerprinting new inmates, transporting
inmates, etc.
DETAIL MANAGER October 2003 - June 2004
Hays Nissan Madison, TN
Responsibilities included hiring & scheduling of personnel, training & supervising of personnel, preparing
new cars and detailing used cars, customer service, etc.
Jonathan Craig Heady
4240 Green Road Springfield, TN 37172
DETAIL MANAGER August 2001 - October 2003
Auto Restoration Hendersonville, TN
Responsibilities included hiring & scheduling of personnel, training & supervising of personnel, detailing
vehicles, cashier, book keeping, customer service, etc.
PRIVATE May 2001 - August 2001
U. S. Army Ft. Benning, GA
May 2001 entered into basic training for infantry. August 2001 generally discharged for shoulder injury.
Education
High School Diploma Graduated 1997
Springfield High School Springfield, TN
Architectural Engineering Technology
Associate of Applied Science Degree Graduated 2010
Nashville State Community College Nashville, TN
(Graduated Summa Cum Laude, 3.9 GPA)
Skills
Available to do Drafting Contract work (please call 615-***-****)
Microsoft Office (PowerPoint, Word, Excel, Outlook)
Revit 2009-2010
AutoCAD
AutoCAD 3D
3D Studio Max
Self Motivated and Driven
Team Player
Good Work Ethic
References:
David Gray – Owner of Special Investigations Agency
David Purser – Architect
Jonathan Craig Heady
4240 Green Road Springfield, TN 37172
Thomas Fox – Assistant Pastor-Administration, South Haven Baptist Church
615-***-**** x113
Allen Keymon – Family Friend for 20+ years
*more references available upon request*
Contact this candidate