DANIEL PARRA

***/*** ****** **, *******, NSW, ***9, Australia

041*-***-***

abg7ug@r.postjobfree.com

OBJECTIVE:

Apply information technology to solve not only common but critical and

transcendental tasks in today's companies.

COMPUTER SKILLS:

Platforms: DOS - Windows 3.x/9.x/NT/2000/XP/.NET 2003/Vista/7/2008 Server,

VMWare, Citrix XenDesktop, XenApp, XenServer, ZCM, Altiris, SCCM

. Installation, Configuration, Upgrading, Diagnosing and Troubleshooting

. Monitoring and Optimizing System Performance and Reliability

. Preventative Maintenance, Managing, Monitoring and Troubleshooting of

Hardware Devices and Drivers

. Implementing and Conducting Administration of Resources

. Configuring, Managing, and Troubleshooting Security

. Configuring and Troubleshooting the Desktop Environment

. Implementing, Managing, and Troubleshooting Network Protocols and

Services

. Html Web Design and Implementation

. UML, C++ Builder, Java, Visual Basic Object Oriented Programming

. SQL Server and Access Database Design and Managing

. Remote Management and Troubleshooting

. Patch Management and Scripting

. Security Analysis and Group Policy Design and Deployment

. Data Leak Prevention and IP Protection

. Performance, Load and Stress Testing

. Imaging, Multicasting and OS Unattended Installations

. MSI and RIP Packages Creation and Deployment

. TCP/IP, DNS, DHCP, WINS, VPN and Wireless LAN Knowledge

. Help Desk and Field Services Experience

. Accounting - Finance Software Development, Implementation and Support

OTHER SKILLS:

. Expert Level Languages: English and Spanish

. Basic Level Languages: Japanese and Portuguese

. Import & Export Experience

. Sales, Customer Service Experience

. Data Entry, General Office Experience

. Inventory Control Experience

. Intelligent Automated Buildings Security Management

. Television Media Content Delivery

CERTIFICATIONS:

. CompTIA A+ Certified Service Professional

. CompTIA Network+ Certified Professional

. DCSE Associate Dell Certified Systems Expert Portables, Desktops and

Workstations, Servers

. Master MOS Master Microsoft Office Specialist

. MCDST Microsoft Certified Desktop Support Technician

. MCP Microsoft Certified Professional (Windows XP, 2000, 2003, Vista)

. MCSA Microsoft Certified Systems Administrator (Windows 2000 & 2003)

. MCTS Microsoft Certified Technology Specialist (Windows Vista)

. MCTS Microsoft Certified Technology Specialist (Business Desktop

Deployment)

. MCTS Microsoft Certified Technology Specialist (Windows 7 & Office

2010 Deployment)

. MCTS Microsoft Certified Technology Specialist (SCCM 2007)

. ACP Altiris Certified Professional (Deployment Solution)

. ACP Altiris Certified Professional (Notification Server Solution)

. ACP Altiris Certified Professional (Client Management Suite)

. ACE Altiris Certified Engineer

. SSE Symantec Sales Expert Client Management Suite 7

. SSE Symantec Sales Expert Server Management Suite 7

. STS Symantec Technical Specialist Symantec Management Platform NS 7

. STS Symantec Technical Specialist Client Management Suite 7

. CCA Citrix Certified Administrator XenDesktop 5

EDUCATION:

2000 - 2001 Universidad Piloto de Colombia

Computer Systems Engineering - Bogota D.C. Colombia

1998 - 2000 Pontificia Universidad Javeriana

Computer Systems Engineering - Bogota D.C. Colombia

12/1994 Franklin Lakes Middle School

ESL - TOEFL - Franklin Lakes New Jersey - USA

WORK EXPERIENCE:

I've been working in IT Professional Services, IP Protection, Security,

hardware and software technical support, OS Troubleshooting, network

installation and administration, system administration, patch management,

migrations and deployment since school in several small, medium and large

size companies as an independent contractor and full time employee.

Directory Concepts Pty.

Australia

February 2011 - Present

Senior IT Solutions Architect & Infrastructure Consultant

. Endpoint Management Team creation

. Established Vendor Partnerships

. Framework Design for Endpoint offerings around 6 main

Vendor/Technologies:

Citrix XenDesktop/XenApp/XenClient, VMWare vSphere/View/ThinApp,

Symantec Client Management Solution 7 (Altiris), Microsoft System

Center Configuration Manager 2007/2012, Novell Zenworks Configuration

Manager 10/11 & IBM Tivoli Endpoint Manager (BigFix).

. Migration of South West Alliance of Regional Health from ZCM 10 to

SCCM 2007

. ZCM Environment Configuration, Application Distribution & SOE

build/Deployment project for students of Faculty of Business &

Economics @ Macquarie University

. Application Distribution & Standard Operating Environment Design

Workshops @ Macquarie University

. Project Management Workshops, Guidance & Governance project for Staff

SOE Project @ Macquarie University

. Citrix XenDesktop / VMWare vSphere Deployment for Transport NSW

Verdasys Inc.

United States / Japan / Czech Republic / Colombia / Greece / Mexico / Italy

/ Netherlands April 2007 - August 2010

Senior Customer Support Engineer / Professional Services Engineer

. Professional Services demos, proof of concept, custom packaging and

implementations for customers

. Technical leader for Verdasys Japan team

. QA, Performance, Load, Stress, Benchmarking and Smoke Testing and

Bugfix Validation for Intellectual Property Protection Software

Digital Guardian with testing software like HP LoadRunner, WinRunner,

SiSoftware Sandra XII an others on ISA environments with VuGen, VBS,

AutoIT and Wise scripts.

. Planning, Design, Installation and Deployment of DG for Forbes 1000

Customers in Japan, Czech Republic, Germany, Austria, Netherlands,

China, Canada, Romania, Mexico, Italy, Greece, Israel, USA like

Broadcom Corporation, General Electric, Panasonic, Toshiba, Hewlett

Packard, Honda, Ferrari, ING, Bank of Montreal, Deutsche Bank,

Verizon, Cigna, Samsung, Toyota, Cadence among others.

. Customer Support issue resolution, reproduction and bug submission for

development.

Broadcom Corporation.

United States - April 2005 - March 2007

East Coast Wintel Administrator - Engineering Systems Analyst, Sr Staff

. East Coast sites Windows Server Administration

. Enterprise Altiris Administration & Infrastructure Design

. Development of Automated Enterprise Deployment System

. Member of HD Video Compression team for HD/DVD & Blu-Ray chip

. Blade Server Installation and Administration

. Member of Ethernet Chip Team / ASF technology

. Infrastructure Engineer for Mergers and Acquisitions

. Image and RapidInstall Packages Creation and Deployment

. Software Delivery and Patch Management

. Load Sharing Facility Environment Administration

. IT Projects - Implementations

Broadcom Corporation-GDR.

United States - September 2004 - April 2005

(Contracting through Outsource Technical Irvine/San Jose CA)

Altiris Admin / Wintel Support for Andover MA and Nashua NH Sites

. System Administration

. Altiris Administration (Deployment Solution 6 and Notification Server

6)

. Remote Desktop Support

. Software Delivery and Patch Management

. Client Services / Field Service Technician / Helpdesk

. IT Projects - Implementations

. PC Technical Support for Windows NT/9X//2000/XP Users

. Exchange / Outlook Migration and Support

. Workstations Break/Fix and Installation

. Image and RapidInstall Packages Creation and Deployment

. Lab Environments Creation and Support

. Load Sharing Facility Environment Administration

Boston Medical Center

Boston, MA - United States - June 2003 - September 2004

Client Services Analyst

. Client Services / Field Service Technician / Helpdesk

. IT Projects - Implementations

. PC Technical Support for Windows NT/9X//2000/XP Users

. Exchange / Outlook Migration and Support

. Workstations Break/Fix and Installation

. Altiris Deployment Server Implementation

. Remote Control Deployment

. Altiris Management of Blade Servers and Clients ( 100+ Servers, 15000+

Clients)

. Citrix Environment

BBI Brastates Bearings Industries.

Miami, FL. United States - November 2001 - May 2002

. Data Entry - General Office

. Inventory Control

. Import & Export Freight Operations Agent

. Customer Service

. First Level PC Technical Support for Unix and Windows 98/2000/XP Users

. Workstations Assembly and Installation

. Network Installation & Administration

. Development, design and implementation of a database system for

inventory control, order, quotes, customers, vendors, and products

management

. Object oriented design, programming and implementation support to the

orders and quotes tracking system, written in Visual Basic and C++

Builder

Contract Positions Colombia: (1989 - 2001)

Universidad Piloto de Colombia - Bogot , D.C. Colombia (2000-2001)

. TV Channel Co-Founder, Manager and Designer

. Intelligent Building Center of Command Security Management

Inversiones Jaimor - Bogot , D.C. Colombia (1993-2001)

. Accounting Software Support & Installation

. First Level PC Technical Support for Windows 95/98 Users

. Telephone Based Desktop and Application Support

. Workstation Assembly & Installation

YPS Andina Ltda. - Bogot , D.C. Colombia (2001-2003)

. First Level PC Technical Support for Windows 9x/NT/2000/XP Users

. Accounting Software Support & Installation

. Workstation Assembly & Installation

. Sales Representative

. Import & Export Agent

BGC Computer - Murillo - Tolima. Colombia (2001)

. Network Design, Installation & Administration

. Workstation Assembly & Installation

Maleboss Producciones - Bogot , D.C. Colombia (2000-2001)

. Web Design - Products Catalog

. First Level PC Technical Support for Windows ME/2000 Users

Volleyball League - Bogot , D.C. Colombia (2001)

. First Level PC Technical Support for Windows 2000 Users

. Workstations Assembly and Installation

Contact this candidate