Human Resources Manager

Minda Heath

***** ****** ***, ***, ********,

951-***-**** (home)

951-***-**** (cell)

**********@*******.***

Executive Summary

Human Resources Generalist with over 7 years of comprehensive Human

Resources experience, including recruitment and retention, conflict

resolution, change management and employee relations. Proven experience of

Human Resource project planning and implementation. Proven skills in

performance management and complaints resolution. Working towards PHR

certification.

Professional Experience

Senior Human Resources Adviser

Gloucestershire Constabulary, 2010 - 2011

Gloucestershire County Police Force with over 2000 Police Officers and

Staff. Report to Employee Relations Manager. Provided HR advice and support

to Senior Management and staff within Police Contact Centre, IT and

Learning and Development Departments. Generated monthly absence reports and

managed individual attendance cases. Oversight of performance management

and other employee relations issues. Led on complaint and disciplinary

investigations and hearings. Supported and advised on recruitment of Police

Staff. Supported planning and implementation of organizational downsizing

process.

. As part of Senior Management team for each of the departments within

portfolio, ensured a strategic view on all HR activities, including

recruitment, absence and performance management, and strategically

planning implementation of staged staff reduction program, ensuring

both legal compliance and staffing needs of each department.

. Supported Senior Managers within Learning and Development Department

to create, evaluate and implement generic Administrative Job

Description, leading to a more flexible way of working within the

department and therefore supporting the cost saving drive and reducing

lay-offs.

. Supported Head of IT, ensuring strategic cost reduction plan meets

legal requirements and Departmental needs. Ensuring correct procedures

were followed and employee motivation and morale were maintained as

best as possible throughout.

. Supported change of Job Descriptions within IT, to enable vertical

career growth opportunities, providing a more effective service and

maintain employee commitment.

. Contributed to HR project, aiming to create a culture of greater

management independence, contributing to manager's guide and training

on all crucial managerial, HR related activities, this was an ongoing

project supporting HR departmental savings.

. Guided managers in dealing successfully with performance issues and

complaints resolutions.

. Achieved 100% accuracy of HR administrative processes for departments

within portfolio.

Assistant Human Resources Adviser

Tewkesbury Borough Council, 2007 - 2010

Local Government with approximately 350 staff including professional,

office and manual labor employees. Undertook casework, including attendance

and performance management, complaints and disciplinaries. Produced

employee monitoring and absence reports. Assessed and reviewed all HR

policies and Staff Handbook. Led on all organizational recruitment,

including advising managers on job descriptions, compilation and/or proof

reading adverts and interviewing. Updated and ran reports from HRIS system

in order to provide data, statistical information and metrics on various HR

activities. Managed contingent workforce as well as paid and unpaid leave.

. Introduced changes to absence management policy which led to a

substantial decrease in short term absence.

. Completed equality impact assessments on all HR policies, ensuring

compliance with equality standards, significantly reducing risk of

individual discrimination claims.

. Represented HR at organisational Equalities Group, contributing at

strategic level to compliance and proactive anti discrimination

policies and procedures, impacting on organisational culture.

. Advised and led on recruitment activities within stringent budgetary

constraints, ensuring recruitment activities supported organizational

needs, being both effective and efficient.

HR Administrator

Countryside Agency, 2005 -2007

Provided Administrative support to HR Consultants and Advisers, including

all leavers, starters, paid and unpaid leave and all other HR processes.

Liaised with payroll in order to ensure accurate and timely payroll

amendments where necessary. Updated and reported from HRIS system.

Personnel Clerk

Social Services, 2004 - 2005

Administration of all HR processes and updating of payroll integrated HRIS

system and personal files.

Other Experience

. Senior Library Assistant, 2003 - 2004

. Career break, 1999 - 2003

. Administrative Assistant, 1998 - 1999

. Library Manager, 1991 - 1998

Education

. University of Gloucestershire, UK, Master Degree in Management of

Human Resources

. University of Gloucestershire, UK, Chartered Institute of Personnel

and Development graduate

. University of South Africa, RSA, BProc Degree (Law Degree)

. University of South Africa, RSA, Diploma in Information Science

Contact this candidate