Software Engineer Manager

JOE RICCIO

**** ****** ****** *** *******, CA ***79 510-***-****

***.******@*******.***

SUMMARY

Senior software engineer and developer lead with over ten years of

expertise, focusing on the application of computer programs to serve

investment advisors. At a large brokerage firm I have developed my

strengths in business requirements gathering and developing technical

coding solutions through engineering and creative testing. My other

strengths include designing systems, communicating, testing, test case

development, and the implementation and support of those systems to

satisfy business needs.

TECHNICAL SUMMARY

Operating Systems: IBM MVS, z/OS, IBM Language

Environment, Windows NT, XP

Languages: MVS COBOL, EasyTrieve; OS/MVS JCL; SAS; SAS/Graph; FOCUS

Applications: MS Word, MS Excel, Outlook, PowerPoint,

File Manager, Xpediter, VSAM, DATACOM, DB2/SQL; XML; FileAid; Startool,

Extra, Changeman, Internet Explorer, Visio, Remedy, CICS

EXPERIENCE

(1998 - 2008)

Software Engineer

(2007 - 2008) Charles Schwab, Inc San

Francisco, CA

. As lead, continued to support the Alerts functionality on the

institutional website, providing the COBOL code solutions for

various business needs, using mainframe data. Created an Excel

spreadsheet to house this expanding list of alert products.

Worked closely with several off-shore developers so that the

technical specifications I created were completely understood and a

good product was implemented.

. Designed, coded, tested, and implemented an internal system to

handle departing institutional clients as they transitioned to

become retail clients. Enhanced existing code with additional

programming to satisfy several business requests.

. Peer-reviewed colleagues' programs, JCL, and implementation

schedules prior to installation to certify quality of products.

. Worked with third party contractor to obtain lost COBOL code needed

for an online transaction. Verified that the code issued from the

reverse engineering process continued to produce expected results.

. Developed job control and processing steps needed to reduce elapsed

time for transfers of accounts as part of a regulatory change in

the brokerage industry. Received Charles Schwab's highest

technology award, the Excellence in Service award.

. Assisted in the research of a security breach by writing program

used to analyze data. Received another Excellence in Service

award.

. Researched the design and converted the data for two client files

sourced from a large retired database to make use of data from a

new data-of-record database.

. Volunteered to test a new software for developers to implement

solutions. Launch to the technical users was successful.

JOE RICCIO

Page 2

. Created and tested JCL process to transfer several mainframe files

to server using Unix Systems Services. Allowed distributed systems

to make use of data for their applications.

. Participated in monthly on-call rotation with colleagues, always

insuring complete resolution to nightly issues with daily batch

processing.

Senior Staff

(1998 - 2007) Charles Schwab, Inc

San Francisco, CA

. Worked on process and COBOL code of various types for the

company's highly visible proprietary software download system, as

part of the acquisition of a trust company focusing on high-end

clients.

. Supported the Alerts functionality on the institutional website.

This portion of the website delivered critical information via

alerts sent to the advisors concerning key trading and account

data from client transactions. Presented an overview of the

mainframe alert functionality to the support staff and colleagues.

. Worked with web-trading lead to recover data from backup into a

test area such that further testing could uncover and resolve a

serious production issue.

. Documented procedures and created requirements documents, to

effectively reduce costs.

. Maintained and added new code to software programs used in Trade

Confirm programs to solve an issue with duplication of data in

some input files.

. Ran over 60 batch processing jobs in a test trading cycle,

creating several output files which were used to test and certify

additional code for a client-facing application. Resolved file

and issues and solved code problems as needed.

Contractor

(1995 - 1998) CG Computer Services@Charles Schwab San

Francisco, CA

. Coded COBOL and Easytrieve programs to support Tax systems in a

large brokerage firm. Updated and coded programs needed for 1099-

form, 5498-form processing, and various other form processing.

Supported crucial year-end file processing, monitoring execution

and completion.

. Maintained and supported various COBOL programs to meet regulatory

and tax guidelines.

. Worked with department manager and business leads to understand

issues, wrote report programs to analyze data. Reports displayed

sub-totals/totals and were used to track successful batch

completion.

JOE RICCIO

Page 3

Programmer/Analyst

(1989 - 1994) World Savings San Leandro, CA

. Worked as a programmer/analyst supporting the Deposits area of a

large Savings and Loan. Coded many Easytrieve programs to report

data for deposit accounts to understand data. Supported crucial

nightly batch processing to keep bank processing on schedule.

. Maintained changes to various customized COBOL programs.

Participated in large upgrade projects of the core Systematics

software to keep code current.

. Worked on a team of programmers to convert programming systems of

acquired banks to the in-house bank deposit processing.

. Selected to travel to software headquarters to receive training in

Systematics software.

EDUCATION

Bachelor of Science, Mathematics, University of San Francisco, San

Francisco, CA

Programming Classes: COBOL/Advanced COBOL at University of California,

Berkeley Extension

Rational Unified Process courses

Project Management courses

Completed annual mandatory employee regulatory testing

Contact this candidate