Rachel Hunter Hoferkamp

*** ************ *****

Washington, Illinois 61571

Cell: 309-***-****

E-mail: abg7pq@r.postjobfree.com

Objective

• To seek employment as a Customer Service Representative

or Teller/Banker

Experience

Lowes, Peoria, Illinois

May 2010 to Present

Head Cashier

• In charge of front end and cash office, scheduling, in

charge of cash drawer, loans and pickups from register and

all assigned duties

Mediacom, Chillicothe, Illinois

Feb 2010 to May 2010

Customer Service

• To assign technician to customers homes and assist

technician with closing jobs and making sure they arrive to

customer’s home in a timely manner. Advise customer of

technician status and assist customers as required to

complete work.

Heartland Bank and Trust Company, Bloomington, Illinois

Dec 2006 to Feb 2010

Customer Service/Teller

• Responsibilities including training coaching and

providing leadership to the teller line in order to

maintain standards of appearance, service and security. I

set an example for by demonstrating a balance between

customer service and attention to transaction details to

prevent fraudulent activity and loss to bank.

Navy Federal Credit Union, Norfolk, Virginia

Jul 1997 to Jul 2006

Teller Level 1/Personal Banker

• Responsibilities including training coaching and

providing leadership to the teller line in order to

maintain standards of appearance, service and security. I

set an example for by demonstrating a balance between

customer service and attention to transaction details to

prevent fraudulent activity and loss to bank.

• As a personal banker. I opened new accounts, loans,

credit cards, cross-sell bank products; train personnel in

customer service area and assist my customers with all

their financial needs and concerns.

Education

Tidewater Community College, Chesapeake, Virginia

Sep 1976 to Jun 1978

• Education

Indian River High School, Chesapeake, Virginia

Sep 1972 to Jun 1976

Diploma

• Attended high school and received a general diploma,

Software/System Skills

• Microsoft Word, Excel, Jack Henry, 10 key/Adding Machine,

Cash Handling, Check

Handling, Microfilm, Microfiche/Document Imaging,

Encoder/Proof Machine, Check Processing/Sorter, Mail

Processing Equipment, Data Entry (CRT), Teller Terminal,

Word Processing

References Available Upon Request

Contact this candidate