Administrative Assistant Customer Service

MARISSA FONTECHA

Concord, CA ***** Home: 925-***-****

Email: **********@*****.*** Cell: 925-***-****

OBJECTIVE: To contribute to the success of a dynamic organization, by using my productive skills and abilities.

SPECIAL SKILLS AND COMMENDATIONS

1. Knowledge of Microsoft Word, Excel, Quickbooks Online, Quickbooks Enterprise and Semaphore

2. Over 13 years of accounting and administrative skills experience

3. Can work effectively in high pressure work environment and capable of easily learning new skills

4. Excellent public relations skills, self-motivated, organized, hones, dependable, professional and efficient

5. Superior organizational and multi-tasking skill

6. Awarded certificates of commendation for exceptional job performance and dedication to duty

WORK EXPERIENCE

ACCOUNTING

1. Processed payroll, accounts payable/receivable, timesheets, expense reports and check requests.

2. Prepared monthly invoicing and updated reconciliation of accounting reports.

3. Assisted Controller with compilation and production of quarterly and annual financial reports.

4. Interface with project managers, clients, consultants and vendors to coordinate monthly invoicing.

5. Resolved and researched complex balancing of sales and other financial transactions.

6. Handled bank deposits, maintained corporate checking account and petty cash funds.

7. Trained and supervised newly hired accounting clerk.

8. Prepared company credit applications and references.

ADMINISTRATIVE

1. Provided administrative support to Owners, Vice President, Controller, Office Manager, Engineers and Architects.

2. Maintained files, including billings, timesheets, expense reports, consultant and vendor contracts.

3. Trained and supervised newly hired front office clerk.

4. Made travel arrangements, hotel and transportation reservations.

5. Prepared and updated lease agreements, technical and administrative files for all properties.

6. Provided immediate assistance to tenants, processed service requests and authorization access forms.

7. Coordinated maintenance and repairs of all office equipment.

8. Updated all personnel information, phone listings and emergency contact lists.

9. Answer incoming calls, distributed mails daily and in charge of office supply purchase.

10. Performed other clerical duties as assigned.

WORK HISTORY

2003-2009 Accounting THE SOURCE GROUP, INC. Pleasant Hill, CA

1997-2003 Accounting SANDY & BABCOCK ARCHITECTS, San Francisco, CA

1995-1996 Administrative Assistant/Accounting ROSS HALL CORP., San Francisco, CA

1995 Administrative Assistant ARES, INC., San Francisco, CA

1990-1995 Accounting/Administrative Assistant CONVERSE ENVIRONMENTAL, San Francisco, CA

1988-1990 Supervisor/Customer Service GRAYLINE TOURS OF SF, San Francisco, CA

EDUCATION

Contra Costa College, Richmond, CA

School for Business & Commerce, San Francisco, CA

Mission High School, San Francisco, CA

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