Customer Service High School
Resume:
Katie M. Sauve
Apt. D
Phoenix, NY 13135
*******@*****.***
Katie M. Sauve
Apt. D
Phoenix, NY 13135
*******@*****.***
To obtain a challenging position in a position where my experience,
strengths, and proficiencies will allow me the opportunity for growth.
CNYRTA/Centro
2007-Present
Transportation Coordinator
. Customer service
o Provided helpful assistance to customers with a variety of
disabilities.
o Accommodated customers individual transportation needs.
o Handled a high-volume of incoming and outgoing calls with
efficiency and accuracy on a multi-line phone system.
o Entered each trip request into the reservation programing
system.
. Scheduling
o Organized hundreds of trip bookings onto multiple vehicles per
day.
o Arranged driver's manifests to suite customer's transportation
needs in a logical, efficient manner.
. Dispatching
o Communicated clear and concise direction to drivers using a two-
way radio system.
o Offered timely updates as to changes in driver's manifest.
Syracuse University
Parking and Transit Services
1998 - 2007
. Customer service
o Afforded friendly assistance and direction to a variety of
University constituents - faculty, students, parents and
visitors.
o Disseminated information and provide guidance for available
parking.
o Efficiently completed cash transactions in periods of demanding
traffic flow.
. Events Supervisor
o Trained new employees.
o Arranged attendants in appropriate locations based on individual
skill levels.
o Established properly organized parking to insure customer
safety.
. Maintenance of Annual Pay-lot report
o Entered all incoming activity for each pay-lot.
o Establish annual totals and averages using excel formulas.
Philips Broadband Inc.
Assembler/Asymtec Operator 1994 - 1998
o Programmed and operated Asymtec masking equipment.
o Produced cable transmitter components, including Fiber-optics.
o Assembled castings using a 50lb air pressure drill on fast paced
line.
Liverpool High School, 1993
1. Excellent computer skills, including utilization of complex Trapeze
program and Microsoft Excel spreadsheet implementation.
2. Exceptional organization and communication skills.
3. Outstanding problem solving abilities in high pressure environment.
OBJECTIVE:
EXPERIENCE:
EDUCATION:
QUALIFICATIONS:
LauraJean Knapp
159 Martville Rd.
Martville, NY 13111
Brandi Bistrovich
221 E.Warrington Rd.
Syracuse, NY 13205
Dee Bailey
261 Lorraine Ave.
Syracuse, NY 13210
Kelly Mayer
14 Lark Path
Liverpool, NY 13090
REFERENCES:
Contact this candidate