Customer Service Medical Assistant

Ashley Schott

**** *** *** *********, ******** **222

Phone :410-***-****

E-mail: **********@*****.***

Objectives

To obtain a position in a challenging environment using my analytical,

interpersonal and customer service skills to deliver work that demonstrates

excellence and competency.

Education

2010-2011 All-State Career School

Baltimore MD

Medical Assistant Program-760 Hours

Coursework included but not limited

. Computer Software Application/Excellent typing skills

. Essentials of Human Anatomy

. Fundamentals of Health Care Administration

. Fundamentals of Patient Care

. Selected Topics in Clinical Procedures

Skills

Vital Signs, EKG, Phlebotomy, Asepsis, Urinalysis and Patient Screening,

CPR certified, Phlebotomy Certification. Skills also include: Social

Perceptiveness: Being aware of others' reactions and understanding why they

react as they do, Service Orientation: Actively looking for ways to help

people, Active Listening: Giving full attention to what other people are

saying, taking time to understand the points being made, asking questions

as appropriate, and not interrupting at inappropriate times.

Experience

03/2011-04/2011 Rosedale Medical Center

Rosedale MD

Medical Assistant (Extern)

. Took and read patient vitals and documented in charts

. Performed Venipuncture

. Patient Injections

. Filing Charts and documents in charts

. Answered telephones

. Patient Scheduling

. Urinalysis

. Performed EKG's

09/2009-08/2010 Five Guy Burgers and Fries

White Marsh MD

Customer Service Rep

. Cleaned food preparation areas, cooking surfaces, and utensils

. Cleaned, stocked, and restocked workstations and display cases

. Cooked and packaged food, such as hamburgers and fries, which are

prepared to order or kept warm until sold

. Maintained sanitation, health, and safety standards in work areas,

References Available Upon Request.

Contact this candidate