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Customer Service Accounts Payable

Location:
Seattle, WA, 98198
Posted:
July 08, 2011

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Resume:

Annick Sorth

***** *** *** *

Des Moines, WA ****8

206-***-****

abg7fh@r.postjobfree.com

Summary of Qualifications

. Over 14 years providing exceptional customer service and satisfaction.

. Perform reference and background checks on applicants.

. Creation, update and/or maintenance of organized files and records.

. Maintaining an organized system of tracking, monitoring, and

prioritizing tasks and project.

. Scheduling a high volume of appointments and meetings, managing

complex calendars, and making occasional travel arrangements.

. Proficiency in Word, PowerPoint, Outlook, and Excel.

. Effective in oral and written communication.

. Understanding Cross-Culture Communication.

. Self-Awareness, Motivation, Social Skills, Group Work Skills and

Problem-Solving Skills.

Work History

Asset Recovery Assistant (Temporary), BECU, Tukwila, WA, February 2010 -

March 2011

. Prepared information to facilitate relief of stay or reaffirmation of

debt for borrowers that have filed bankruptcy. Verify lien holder

status, establish value and update system.

. Reviewed charged off accounts and input them in FACS system.

. Established Equity Analysis for delinquent members; make

recommendations for foreclosure or charged off based on present value

and available equity.

. Developed and implemented process, manage workflow.

. Reviewed workout package for loan modification and contact borrowers

for additional

documentation as needed.

Mortgage Department Processor (Temporary), BECU, Tukwila, WA, February 2009

- January 2010

. Manages client applications and communication, compiles and confirms,

supported

documentation for mortgage loan files.

. Reviewed residential loan files and documentation to verify that

application data is completed.

. Meets establishment underwriting standards, while also ensured

compliance with prevailing

guidelines.

. Loan documented preparation/doc drawing, closing compliance, reviewed

fees, verified

disbursement date form title company.

. Closed 10-30 or more loans per month.

Accounts Payable (Temporary), REI, Kent, Washington, October 2008 - January

2009

. Received and review invoices from vendors, match documents, codes and

batches, assembles voucher packages for approval as well as process

checks to send to vendors.

. Perform basic clerical duties associated with accounts payable.

. Posted transactions to journals, ledgers and other records.

. Handle incoming calls from vendors regarding payments.

Wholesale Account Executive, Central Banc Corp, Bellevue, WA, September

2006 - December 2006

. Solicited purchase/refinance mortgage packages from mortgage brokers

in prescribed geographic region.

. Liaison for wholesale bank and mortgage broker, working to provide

seamless resolution to

submitted loan packages.

. Effectively promoted general products and services while matching

client needs with the array of

specific programs offered.

Senior Mortgage Loan Processor/Executive Assistant, Ambassador Lending

Group, Issaquah, WA, August 2005 - September 2006 & December 2006 - August

2007

. Submitted applications to credit analysts for verification and

recommendation.

. Submitted applications to loan committees for approval.

. Attended to the errands and activates necessary to ensure the success

of the executive in

accomplishing prescribed objectives.

. Scheduled travel arrangement, meeting, and client relationship.

. Expedited communication between upper level management and general

personnel.

. Provided training on for new employee.

Education

2002 B.A. Media/Public Administration Evergreen State College, Olympia,

WA

2010-Current MBA City University, Bellevue, WA



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