Administrative Assistant Customer Service
Resume:
Mary Beth Fintel
********@***.***
PROFESSIONAL EXPERIENCE:
FDIC Receivership of Community Bank of Nevada
August 2009 to April 2010
Administrative Assistant
. Provided a full range of closing support functions required as
part of the financial closing process.
. Assisted legal department with coordinating, scanning,
organizing and indexing case documents and account files for
closing of failed financial institution.
. Ordered and reviewed appraisals and environmental reports for
completeness.
. Maintained database of case documents and appraisals for
tracking purposes.
. Organized loan files to ensure all necessary documents were
contained in file for selling of loan assets.
. Reviewed loan documentation against the system of record
including Express, C & I (Commercial & Industrial) and SBA
(Small Business Administration) loans.
. Provided a variety of administrative and staff support services
to three FDIC managers.
. Additional duties and projects as assigned.
Community Bank of Nevada
Audit/Compliance Administrative Assistant
May 2006 to August 2009
. Assisted with audits.
. Prepared agenda, compiled and coordinated documents to be
reviewed for Audit Board of Directors meeting.
. Generated reports, edited bank policies and procedures and
prepared minutes using recorder.
. Created, maintained and updated department files as required by
applicable state and federal laws and bank policies and
procedures.
. Coordinated and maintained database to track and schedule annual
compliance training for all bank employees.
. Responsible for daily correspondence, processing a variety of
invoices and forms, creating excel spreadsheets with audit and
compliance findings.
. Other administrative duties included responding timely to phone
calls and emails, and organizing travel arrangements for
Executives.
Credit Acceptance - Henderson, NV June 2000 to April 2006
Administrative Assistant
. Provided administrative support to three (3) Collection Managers
as well as customer service support for other staff members in
fast paced environment.
. Maintained and generated daily and monthly reports for various
analysis and generated reports requested by Collection Managers.
. Assisted Human Resources Department with recruitment efforts,
organized interview schedules and other duties as assigned.
. Performed general office duties, including filing, using office
machines (fax, copier and scanner) and preparing letters and
distributing daily mail.
. Coordinated travel arrangements and scheduled appointments for
managers and staff.
. Front desk receptionist greeted and assisted visitors as well as
answering and directing calls, taking messages, and doing follow
up calls.
. Responsible for electronically processing computerized or other
invoices, ordering all office supplies and basic troubleshooting
of office equipment.
Mary Beth Fintel
********@***.***
Massachusetts Department of Revenue - Boston, MA January
1993 to February 2000
Program Coordinator - Division of Local Services
. Coordinated and monitored all municipal and state owned land to
ensure it complied with State guidelines and standards.
. Reported to the Commissioner of Revenue the annual analysis on
valuations of Telephone, Pipeline and Centrally Assessed
Utilities to be reported to the Municipalities.
. Created and maintained tracking systems and databases for the
Division and Bureau.
. Reviewed work-plans and contracts submitted by Valuation
Vendors.
. Trained Assessors in calculations for State certification and
Municipal property taxes.
. Coordinated and organized of State training and seminars.
. Provided administrative support to Bureau Chief and staff, and
supported Bureau Chief with other assignments when requested.
Revere Assessors Office - Revere, MA June 1987 to July 1991
Deputy Assessor/ Office Manager
. Over saw the day-to-day activities including seven staff
members.
. Assisted in preparing property taxes for state approval.
. Coordinated budget, payroll, and prepared reports
. Provided assistance to taxpayers regarding property tax
issues, motor excise, and
statutory exemptions.
. Assisted in Real, C&I and Personal Property Appraisals.
. Responsible for ordering of all supplies and maintenance of
equipment.
. Responsible for implementing Computer System.
SPECIALIZED TRAINING
Fundamentals of Business Writing Course (American Management
Association)
ABA (American Bankers Association) Point On-line Compliance Training
ABA (American Bankers Association) Knowledge Center On-line Compliance
Training
Electric Generation, Transmission and Distribution Appraisal Course
Massachusetts Department of Revenue, Property Tax Appraisal Courses
COMPUTER SKILLS
- Excel
- Word
- Outlook
- PowerPoint
- Access
- Lotus Notes
- Compliance 360 Policies and Procedures
Contact this candidate