Customer Service Sales

Schawanda Pierre

** **** ***** ***#***

abg76q@r.postjobfree.com

Hattiesburg, MS 39402 601-***-****

Objective

A position in customer service within the hospitality industry

EDUCATION

Bachelor of Psychology December 2010

The University of Southern Mississippi, Hattiesburg, MS

Related Work Experience

Solution Sales Business

Development

Business Communications The Art of

Persuasion

Consumer Behavior Social Relations in the Workplace

SALES EXPERIENCE

Customer Service Representative 9/2010-

Present

Wal-mart Shared Service

Hattiesburg, MS

. Communicate with customers over the phone, by e-mail, and work

offline issues

Customer Service Representative

3/2010-9/2010

Manpower

Hattiesburg, MS

. Communicate with customers over the phone, by e-mail, and work

offline issues

Sales Associate

8/2009 - Present

Charlotte Russe

Hattiesburg, MS

. Developed and maintained positive relationship with customer service

. Provided high quality customer service to sustain customer base and

acquire new business.

. Helped department exceed quarterly sales goals

. Helped customers and merchants identify services/ products that best

suited their needs

Cafe Host

11/2008 - 5/2009

Forrest General Hospital

Hattiesburg, MS

. Inspected dining room serving stations for neatness and cleanliness

. Assisted in cashier duties during peak hours

. Served customers and work with other staff in friendly, courteous,

helpful, professional manner

Cashier

5/2005 - 8/2007

Captain D's

Byram, MS

. Provided exceptional customer service

. Advised customers on purchases, and product selection

. Handled all cash, checks, and credit card transactions

OTHER SKILLS

Excellent communication and people skills, quick learner, reliable, and

organized. Microsoft Vista, Windows XP, PowerPoint, Word, Excel, Money; 10

Key

Available Upon Request

Contact this candidate