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Manager Customer Service

Location:
Peoria, AZ, 85382
Posted:
July 06, 2011

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Resume:

Naomi M. Ringer

***** * **** ***

Peoria, AZ ****2

602-***-****

***********@***.***

Summary of Qualities

• Strong bookkeeping managerial experience and capable of handling mult iple projects

concurrently, with strong communication skills

• Leadership qualities, morale builder, develop and implement new systems

• Strive for excellence, attention to details, excellent public relations, assertive, self-

starter, goal-oriented, and organized.

• A Flexible, Cooperative, hard worker, team player, commit ted, dependable,

respectful, having integrity, and taking personal pride in work done

• Thrive on change, growth and learning new things quickly

• Believer in team work as combined knowledge and ideas strengthens a company

Skills and Abilities

• Type 50 WPM

• Strong 10 key by high speed touch (over 10,000 KPH)

• Operate variety of Office Equipment

• Able to perform any office work from Data Ent ry to Management

• Experience in all areas of accounting practices and principles, including Payroll and

Payroll Taxes

• Proficient in Quick Books, M icrosoft office and excel and a quick learner with any

other software, have used other companies proprietary software

Experience: From Home

Property Manager for Personal Rental Property 12/2006 to present

• Full spectrum of management of 3 personal rental houses in Bend, OR

Salary: I d id not pay myself to manage my own Property.

Monica Kinsey, Consultant Bend, OR

D ata Ent ry Assistant Part time 10/2009 – 3/ 2011

• Sort and enter data from contracts for commission’s calculations using excel

spreadsheet and sending to Consultant by e-mail .

My skills allowed the consultant more free t ime to concentrate on growing the business.

Salary: I was making $25.00 per hour.

Ron Ringer Insurance Agency Inc. Bend, OR

Office Manager Full Time 3/2003 - 11/2010

• Full Charge Bookkeeper using Microsoft Quick Books 2007 and then the 2010

version.

• Payroll and Payroll Tax reports and payments.

• Assist Agent in policy changes, appointments, customer service and general office

work.

• Worked with customers in problem solving with their accounts.

Accomplished initiating a system to help agency retain clients and greatly improved

relationship.

Salary: I was paid $15.00 per hour.

Ohana Construction Bend, OR

General Contractor F ull time 4/2007 - 10/2009

• Full Charge Bookkeeper for over a million dollar project using M icrosoft Quick Books

2007. Negotiating purchase of lots and loans to construct 3 houses.

• Managed all areas of the construction projects and staying within budget and

deadlines.

• Directed, supervised sub-contractors on job sites, and resolved issues.

Managed to finish three (2700+ square foot custom houses) in 13 months.

Salary: I d id not take any money from the projects as the economy was already dropping

and it was more important to finish the houses.

Naomi Ringer Day Care Provider Bend, OR

Owner/Day Care Provider Full time 1/1985 - 9/2006

• Performed all bookkeeping procedures using M icrosoft Quicken and then Quick

Books

• Reviewed and evaluated facility and daily activities in order to ensure conformance

w ith state regulations.

• In terviewed parents for screening for the r ight personality fit

• Established and taught appropriate behavior and how to resolve conflicts with

others in a positive way .

S trengthen management and relationship skills with strong emphasis on personalities.

Salary: I made $12.00 per hour

Woodworth Properties Portland, OR

Accounting Department Manager Full time 1/1982 - 12/1984

• Full Charge Bookkeeper for 23 owners of Mul ti-Family Units and Houses.

• Processed monthly vacancy and financial reports to owners.

• Developed t imetables, and charts for rent deposit to manage workflow efficiently and

accurately.

• Supervised assistant bookkeeper.

• Did payroll and payroll taxes for managers and office staff.

• Budgeted for maintenance on buildings and issued job orders.

• Maintained an effective communication with all owners and vendors.

Implemented the manual system to a computerize system in the Accounting Department.

Salary: I was paid $10.00 per hour.

Reference: John Bluebaugh 541-***-**** (Personal Reference)

Stacy Tippets 541-***-**** (Business Reference)

Monica Kinsey 541-***-**** (Business Reference)

Stacy Carlson 541-***-**** (Business Reference)

Ron Ringer 602-***-**** (Business Reference)



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