Mark Pearson
Campbell, CA. 95008
Cell: 408-***-****
mailto:abg70x@r.postjobfree.com
SUMMARY
. 10 years Windows 2003/2008 Professional/Server, both 32 bit
and 64 bit, XP Pro
. 10 years Active Directory (~4 years vbscript programming
against AD)
. 10 years Microsoft TCP/IP, DHCP Server, DNS Configuration and
management
. 8 years Internet Information Services (IIS) 5.1, 6.0, 7.0
. 5 years automation scripting (Vbscript)
. 4 years IBM and HP blade servers (HS20, LS20, HS21, HS22,
bl460g1, g5 and g6 blades)
. 2 years Vmware VirtualCenter management (Versions 3.0, 3.5
and vsphere 4.0)
. 2 years Symantec Antivirus 8.x, 9.x, 10.x server and client
. 1 year HP Sitescope Monitoring
. 1 year Altiris Deployment Server 6.9
. 1 year Netscalar load balancers
. 1 year Windows Cluster Services
. 1 year Microsoft Exchange 2007/2010
. 1 year HP server management infrastructure (Insight Manager,
HP Smart Update Manager, Version Control Repository)
. 1 year SQL server 2005 & 2008
. 1 year Powershell scripting
. 6 mo. Office Communications Server
. 6 mo. Mcafee Anti-virus EPO server 4.5.0 and client
EDUCATION & CERTIFICATION
. Bachelor of Arts in Psychology, UC Irvine, completed: June 1992
. A+ certification, Sylvan Prometric, completed: August 1999
. Cisco ICND training, completed: April 2001
. Microsoft Certified Professional (MCP), Windows 2000 Server,
completed: April 2002
. Associates of Sciences in Computer Information Systems, Shasta
College, completed: July 2003
. Microsoft Certified Professional (MCP), Windows 2003 Server,
completed: May 2006
. Microsoft Certified Systems Administrator (MCSA, 2003),
completed: August 2009
WORK HISTORY
Windows Engineer, Mphasis - Cupertino, CA. 5/2011 -
. Managing array of HP blade infrastructure including c3000 &
c7000 chassis' with bl460c G1 - G7 servers hosting both Vmware
and Microsoft Hyper-V clusters.
. deploying mainly windows 2008 R2 64 bit OS machines on both
virtual infrastructures using an HP Altiris RDP deployment
server.
. Managing the deployment of HP blade and chassis firmware and
software updates using both remote management tools and manual
methods.
. Setting up test platforms for QA/testing of HP Insight Recovery
tool, including deploying and testing new software builds of
HP's flagship Systems Insight Manager server/storage/switch
management product with the Insight Recovery component.
Windows Systems Administrator, Travelzoo - Mountain View, CA. 9/2010 -
5/2011
. Built out and setup HP Insight Manager server, configured SNMP
and email alerts for HP blade and proliant rackmount hardware
health monitoring.
. Setup HP version control repository and smart update manager for
managing driver and firmware updates on BL460c G1, G5 & G6
blades, and proliant rackmount servers.
. Setup web application performance testing environment and
analyzed performance data from IIS 6.0 application farms, load
balancers, SQL server 2005 databases to improve overall site
performance.
. Built out SQL server 2005 & 2008 new installs.
. Performed queries against SQL server 2005 using SQL server
management studio, and also added/removed users, roles &
permissions on master and child databases.
. Built out newly deployed web application farms utilizing IIS 6.0
and both Windows 2003 and 2008 server.
. Deployed automated windows server patch environment using
vbscript.
. Managed Windows based virtual machines using Virtual Center with
ESX server 3.5 and 4.0.
. Performed light management of 3par based SAN using Inform
Management console, including exporting LUN's to two or more ESX
servers for enabling migration of VM's between ESX servers, and
creating new storage volumes to add additional space for
existing guests.
. Managed MS Exchange clusters, including failing over cluster
nodes for maintenance, and overall user account, public folder,
email routing/flow troubleshooting and management. Managed
permissions and access to public folders, user and group
mailboxes. Used powershell to perform mass mailbox migrations to
SAAS storage.
. Created and tweaked Active Directory GPO's including Adobe
Acrobat software deployments, firewall and auditing policies.
. Manage OCS (Office Communications Server) environment including
updating Active Directory to configure new and existing users
for remote instant messaging, SIP changes, and troubleshooting
user communication issues.
Windows Systems Administrator, Xilinx Corporation - San Jose, CA.
6/2010 - 9/2010
. Managing application infrastructure as part of contract to
provide Microsoft windows support to Corporate IT services.
. Remediate and manage Windows Software Update services patching
environment.
. Install and configure IIS 7 on servers to redirect from HTTP to
HTTPS driven web application, and host ASP.NET pages.
. Participating in migrating windows anti-virus from current
Symantec platform to new Mcafee anti-virus solution, including
installing client software on servers, ensuring current agent
versions, DAT file versions, and overall health of migration
process, and monitoring servers in console for proper
functionality of anti-virus.
. Using windows command line utilities (secedit) to create and
deploy security templates for windows OS hardening.
. Built out new Avocent switch infrastructure and migrated from
Dsview 2.1 server software to newer 3.7 platforms. Deployed
servers with Dsview software to all major sites. Integrated
Dsview software into active directory to provide windows domain
login capabilities.
. Build Windows based virtual machines using Vmware Virtual
Center, migrate guest machines to new datastores, and provide
general monitoring and maintenance of the Vmware Vsphere 4.0
environment.
. redeploy windows OS server templates using sysprep and
unattended install technologies after installing upgraded
software components.
. Built out two node exchange 2003 cluster for testing of public
folders migration to new backend storage. Included installing
and configuring HBA cards to connect to SAN/NAS storage,
snapdrive software to import LUN's as NTFS volumes/drives, and
exchange software to service requests from client access
frontend exchange nodes for user inbox/calendar access on
backend server.
Windows Systems Administrator, Mimeo.com - Hayward, CA. 3/2010 -
5/2010
. As part of short-term contract with Mimeo.com, managed and
executed windows domain and site migration from Emeryville, CA.
location to new Hayward, CA. office.
. Created and ran script to reset all local passwords on computers
across old domain to facilitate moving them to new domain.
. Reconfigured print server with new locations of migrated
printers, repointed TCP ports/internet addresses on both print
server and print devices.
. Created service accounts in new domain to replace old service
accounts, and applied them to scheduled tasks replacing those in
old domain.
. Migrated user profiles on local desktops and servers where
required from old domain to new domain.
. Setup/configured/authorized in active directory new Microsoft
dhcp server to replace old server, along with configuring new
scopes, reservations, and exclusions for new subnet.
. Worked with software vendors to move their applications to new
domain and resolved any DNS/WINs name resolution issues
resulting from moves.
. Built out local exchange 2010 server in new location, including
configuring basic distribution groups and recipients inbox's for
local users and performed handoff of server to enterprise
sysadmin to integrate into corporate wide email infrastructure.
. Re-setup static DNS A, CNAME, and NS records on Microsoft DNS
server with IP's of new subnet while old domain was still online
to allow old domain to effectively resolve host names in new
domain.
Windows Systems Administrator, IAP World Services - Livermore, CA.
9/2009 - 1/2010
. As part of contract with National Ignition facility at Lawrence
Livermore Laboratory performed Windows server and infrastructure
maintenance, troubleshooting and architecture buildouts.
. As part of architecture projects built, tested and deployed a
sharepoint team services server for use by NIF IT project
managers, team leads and contributors.
. Also assisted in building and deploying a replacement Windows
2003 Cluster Service server with a file server backend.
. Built and deployed virtual machines using Vmware virtualcenter
vsphere 4.0.
. Wrote a NIF specific Active Directory cleanup script using
ADO/LDAP search queries to locate and quarantine for later
deletion stale computer accounts.
. Wrote script to change a locally configured server admin
username's password across all servers in Active Directory.
. As part of maintenance duties built out windows based servers
for various projects. Server versions utilized included both x64
and x32 versions of Windows Server 2003 and 2008.
. Configured and setup printer drivers and permissions for client
hosts in a centralized printer server environment.
. Built out and configured IIS 6 websites, also renewed
certificates using institutional IT subordinate CA server to
obtain raw certificate files to install on servers/web sites
needing renewals.
Windows Systems Administrator, Ebay - San Jose, CA. 6/2007 -
9/2009
. Acting as windows server and infrastructure administrator for
175+ server environment for Ebay development/testing labs, and
also 1000+ server environment for QA.
. Used Vmware VirtualCenter versions 3.0, 3.5 and vsphere 4.0 to
build and deploy virtual machines.
. Used HP sitescope monitoring tools to monitor IIS, apache
webservers, and Vmware virtual machines.
. Manage Shavlik Netchk Pro patch deployment environment end to
end on one server instance for Lab environment. Wrote VB scripts
to automate patch deployments.
. Manage Norton Antivirus Software server clients in both lab and
QA environments, including remotely deploying GRC.dat files to
host machines to change scan schedules and other local client
configuration, and remediating server hosts that were reported
as not functioning by the server.
. Use gpedit, group policy management tool, gpresult and resultant
set of policy tools to create, deploy and troubleshoot
deployment and effect of GPO's on Labs OU's.
. Manage file share permissions, create custom NTFS and share
level ACL's and deploy batch files for mapping filer shares on
client computers.
. Configure and troubleshoot IIS 5.0 & 6.0 when in use on servers.
Process certificate requests to third party vendors (verisign),
download and install certificates on IIS servers, and assign to
websites. Manage and troubleshoot logs and log settings.
Troubleshoot web site performance and issues.
. Installed, configured and managed DHCP server on build network
in Lab.
. Managed and configured Netscalar load balancer pair in labs and
QA environments.
. Configured and managed Altiris Deployment Server 6.9, including
task management and deployment, script creation and management
with DS framework, usage of Microsoft WAIK to create winpe 2.0
boot images for client servers to boot to and receive Windows OS
images.
. Build and manage IBM and HP blade servers (HS20, LS20, HS21,
HS22, 460g6 and g5 blades) end to end with W2k, W2k3 32 & 64bit,
2008 server products.
. Build both IBM/SUN x335, x336, x4100 servers with all
aforementioned OS' and manage these servers remotely using ASM,
RSA, ILO and serial interfaces. Configured serial interfaces for
basic network connectivity remotely using cyclades remote KVM.
. Configure both dlink/alteon layer 2/3 and copper pass-through
switches on bladecenter chassis'. Used vlan capabilities of
layer 2/3 switches to segment blade network interfaces into vlan
memberships for separate build and public networks.
Windows Server Administrator, ITC Infotech - Mountain View, CA.
8/2006 - 6/2007
Provide Tier 2 technical support remotely maintaining,
monitoring and repairing 4,000+ IIS 6.0 server cluster
environment for Microsoft Hotmail datacenter.
. Troubleshoot connectivity to servers, including web based
internet client access, local intranet access, SMB windows share
access, and low level network access between switches, VLANS and
routers separating server clusters. Use various tools such as
ping, netstat, pingpath, nslookup and tracert to trace and
resolve network connectivity issues.
. Monitor and troubleshoot server performance using windows
performance monitoring counters/trace tools, web based client
provided (Microsoft) cluster monitoring tools; detect and
resolve server application issues using IIS 6 httperr and
application logs, httpwatch, task manager, tasklist, system
monitor, request monitor and perfmon tools.
. Deploy standard server builds (Windows 2003 server) using ADS
(Automated Deployment Services). Troubleshoot and resolve
various ADS issues including problems with DNS name
registration, DHCP services, MAC address discovery and
resolution, and ADS XML template/script deficiencies. Also
resolve ADS connectivity issues using aforementioned network
troubleshooting.
Windows Desktop Administrator, Business Control Systems - Sunnyvale,
CA. 3/2005 - 8/2006
Manage local Organizational Unit infrastructure as part of 2003
Microsoft Enterprise Active Directory Infrastructure for Texas
Instruments.
. Plan and implement Group Policies in conjunction with Corporate
IT services at the local OU level. Troubleshoot Group policy
using command line tools such as gpedit and gpresult to isolate
and correct problems applying Group Policies.
. Resolve network connectivity issues such as DHCP lease problems,
DNS name resolution problems, TCP/IP conflicts and
misconfigurations.
. Manage, troubleshoot and replace/install server hardware (Dell
poweredge 1500 and 1700 series, HP Proliant DL360 rackmount
servers).
. Manage local Norton Antivirus Software PC clients, including
remotely deploying GRC.dat files to host machines to change scan
schedules and other local client configuration.
IT Support Technician, Computer Logistics Corp.- Redding, CA.
9/2003 - 01/2005
. Completed full migration to Windows 2000 server active directory
domain.
. Support and management of Windows NT 4.0 workstations within NT
Server domain environment for Tehama County Social Services
department.
. Support and Management of routed and secure network in a
northern California based county elections office.
. Setup and configured login batch files in government offices.
. Performed help desk troubleshooting functions for various
business and home customers.
IT Consultant/Full-time Student 12/2001 -
9/2003
. Full-time student at Shasta College earning my A.S. degree in
Computer Information Systems.
. As a part-time consultant for A1 Web Server of Redding, CA.,
designed and implemented a secure web server to serve as a
remote site backup for the Creighton School of Medicine's
student medical records.
Network Technician, I3 Mobile- Hurst, TX. 08/1999
- 08/2001
. RAS, DNS, WINS, DHCP server configuration. Complete TCP/IP
protocol configuration and management for a 35-45 user LAN
Environment, RAS, DNS, WINS, DHCP server configuration.
. Configured and setup a Datacenter for the research &
development office consisting of 30-35 Rackmount Compaq DL380
servers.
. Managed MS Exchange Server 5.5 server, MS SQL Server
Database, Sourcesafe 5.0/6.0.
. Provided support for all software and hardware
upgrades/patches/service packs and performed all new
equipment purchases and setups.
. Maintained and documented tape backup of Novell 5.1
development file server using Seagate Backup Exec.
*All professional/personal references and proof of certifications available
on request