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Customer Service Manager

Location:
San Dimas, CA, 91773
Posted:
July 06, 2011

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Resume:

Karen Putens

*** *. *** **.

San Dimas, CA *****

909-***-****

OBJECTIVE:

Seeking a position as a Pharmacy Technician, where I may utilize my skills

and continue to learn and grow personally and professionally while

contributing to the success of the organization.

QUALIFICATIONS:

* Medication Compounding * Filling Prescriptions

* Prescription Transcription / Order Entry * Customer Service

/ Telephones

* Medi-Care / Private Insurance Billing * Inventory

Controls

* Correspondence * Dosage Calculations

* Compounding of IV Admixtures * HIPAA Compliant

* Knowledge of Trade / Generic Drugs * CPR / First Aid

Certified

* MS office * Type 50 wpm

* Visual Super Script

EMPLOYMENT EXPERIENCE:

03/2011-04/2011 CVS Pharmacy

San Dimas, CA

120 Hours of Externship

Customer Service, filling of prescription orders, transcribing

prescriptions, drive thru, compounding of oral suspensions/solutions,

dealt with insurance problems with prescriptions, pulled expired

medications from the shelves, and return to stock medications.

02/02 - 01/05 HSS Logistics

Tempe, AZ

Warehouse Supervisor

Responsible included the hiring, and training of all warehouse, and

fulfillment personnel. Receiving, and verifying inventory of

Pharmaceutical representative samples, handled the delivery and returns of

all pharmaceuticals.

10/00 - 11/01 New Mexico Freight Services

Albuquerque, NM

Operations Manager

Responsible for company Human Resources (interviewing, hiring and

training), employee scheduling, assigned jobs, routed drivers, set up and

implemented company policy and procedures, acted as General Manager in his

absence, dispatching, and customer relations including problem solving.

EDUCATION:

Everest College - Ontario, CA Gadsden High -

Anthony N.M

Diploma - Pharmacy Technician Diploma - General

Studies

Professional Licensures:

. Licensed pharmacy Technician

License: 112252 Expires: April 2013

. American Red Cross - Standard First Aid Trained

Expires: September 2013

. American Red Cross - CPR/AED: Adult Plus &Child and Infant Expires:

September 201.3

References

available upon request



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