Sales Representative

DANIEL C. LORD

*** ******* ****** ********, ** **188

781-***-**** *******@*******.***

Dynamic, personable and results-driven Academic/Education Industry

Professional with a unique and diverse professional background encompassing

teaching, client relationship management and academic advising. Eager to

contribute demonstrated track record of providing guidance, counseling and

support to students toward optimizing the goals of a world-class education

industry employer in an Academic Advisor role. Compassionate and

empathetic with a passion for helping others and the talent to guide

students through educational and personal challenges.

Core Competencies

> Persuasive and Effective Communicator

V Lead Program Development Strategies

V Academic Counseling and Advisement

V Develop Collaborative Partnerships

V Identify Community Resources

V Deliver Measurable Achievement Results

V Instill Fundamentals for Success

V Mentor and Motivate Others

V Navigate Complex Student Loan Processes

V Gain Trust and Cooperation of Students/Parents

V Crisis Intervention/Student Risk Assessment

V Develop/Implement Action Plans

Professional History

2003 to 2011: Quincy College, Quincy, MA - Staff Associate

< Provided support, guidance and acted as a key resource for this

culturally diverse student population of over 4000; built strong

relationships with students, families and staff to foster students'

transition into college life.

< Became a trusted and influential figure among student body and received

ongoing feedback and gratitude for assistance in enhancing the

educational experience.

< Worked within a multi-disciplinary team of Advisors, Professors and

Administration to develop and deploy new programs and processes to

improve tracking, data and official records handling while ensuring a

personal touch throughout business transactions.

< Spearheaded academic testing and placement processes for newly admitted

students; conducted orientation, tours and answered questions to provide

students with the critical information needed to support a positive

educational experience.

< Maintained accountability for proper management of official transcripts

and records, audited receivable transactions, reconciled payment accounts

and ensured accountability for financial tracking.

< Facilitated employee on-boarding and seminars for new staff members with

a focus on communicating expectations and responsibilities to students

and college at large.

< Integral team member tasked with reviewing and partaking in hiring

processes, promotion evaluations and tenure reviews as needed.

2002 to 2003: Weymouth School District, Weymouth, MA - Substitute Teacher

< Provided strategic planning and vision to educational functions;

developed and implement curriculum integrating the requirements of the

district and students in the instruction of general courses to K-12

students.

< Leveraged a genuine respect and dedication to children, passionate about

creating a true learning environment; creative and innovative, utilized

interesting teaching methods and tools to engage all students.

continued...

DANIEL C. LORD

153 Belmont Street Weymouth, MA 02188

781-***-**** *******@*******.***

Page 2

< Skilled in the design and implementation of fun and engaging activities

that address the diverse needs of the classroom; cultivated an

environment that encouraged open communication with students, teachers,

parents and community.

< Knowledgeable in educational policies and procedures, educational

terminology, technology, curriculum development, teaching, and learning

styles and methods.

2001 to 2002: CAP Systems, Inc., Stoughton, MA - Sales Associate

< Led aggressive market penetration, client relationship development and

sales strategies to grow annual revenue from $500K to $1MM within 6

months.

< Promoted and sold financial tracking software products to key clients in

the non-profit industry; evaluated clients needs and utilized a

consultative approach to meet those needs.

< Gained in-depth understanding of technology products especially SasS and

On-Demand software applications; conducted customized demonstrations and

influenced key buying decisions.

< Identified niche market opportunities and significantly shortened sales

cycles using a targeted approach.

1997 to 2000: Quik Internet Service, Quincy, MA - Sales Representative

< Led business development, client relations and contract negotiation

strategies for commercial internet services; communicated value add

proposition and developed ROI models to achieve customer buy in for new

technology tools.

< Secured a high level of referral business based on service delivery and

customer satisfaction; prepared detailed cost analysis, project managed

equipment installation and supported end-user to achieve strong customer

satisfaction results.

< Developed a strong network of contacts and new business through tenacious

follow and relationship management; effectively delivered exceptional

customer experience, time and time again.

1994 to 1997: NPC Computer Corp, Needham, MA - Marketing Consultant

Education

Harvard University - Bachelor of Arts, Political Science

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