Sales Manager
Resume:
Tyrice T. Evans
Home: 732-***-**** Cell: 862-***-****
Email: ************@*****.***
PROFILE_____________________________________________________________
________________________________
Top performing, self-confident, IT experienced, corporate
professional with a proven ability to learn new concepts and
technology in a fast paced environment. In addition, over 6 years
of excellence in Management of Customer Service, Sales and Training
in high-tech Communication Industries including Local, Long
Distance, Paging, Cellular, Internet (DSL/T-1) and VOIP services.
EDUCATION___________________________________________________________
__________________________________
Sawyers Business School Elizabeth, NJ 1991
APPLICATIONS & TECHNICAL
KNOWLEDGE___________________________________________________________
___
Windows 95/98/NT/2000/XP
Microsoft Office (Word/Excel/PowerPoint/Access)
Microsoft Outlook
PROFESSIONAL
EXPERIENCE__________________________________________________________
__________________
Senior Business Developer Executive
02/10-01/11
Target250 Inc., Morristown, NJ- Started off as a BDE (Business
Developer Executive) and gradually worked my way to become a Team
leader within a 6 month time period. Responsible for setting
quality meeting for outside sales rep as well as maintaining a
consistent line of communication between our company and the
clients. I set most meetings in our office within a one month
period as well as pushing my team to be number one producer for 3
months in a row.
Senior Loan Officer
05/07-01/10
Majestic Home Mortgage, Cranford, NJ- Responsible for generating my
own leads to meet my quota of 3 to 5 closing a month. Became floor
manager within a year of employment with the company and still
maintain my monthly quota. Responsible for follow-up with customer
whom were approved for a mortgage and walking them through the
tedious process of their loan. I received several letters of
appreciation from customers that were very happy with my service.
Senior Loan Officer
08/04-04/07
A&E Mortgage Company, Woodbridge, NJ- Managed a team of 20 people
with sales generating to 10 million dollars, generated 25k to 35k
in monthly sales as a Sr. Loan Officer while maintaining my sales
team. Responsible for follow-up with customer whom were approved
for a mortgage and walking them through the tedious process of
their loan. 6x winner in the million dollar a month award, also
receive several letter of recommendation for excellent customer
care.
Appointment Facilitation Manager
06/02-7/04
Norvergence, Newark, NJ- Managed a staff of 36 in a call center
environment, who were responsible for customer retention, up-
selling VOIP and cellular services and maintaining the sales
appointment schedules of over 350 employees; including Outside
Sales Managers as well as Market and Regional Vice Presidents in
over 33 markets in the US. Responsible for submitting daily,
weekly and monthly reports to executive management. Created,
tested, and implemented new procedures, which improved department
efficiency by 52%. Assisted in the management of over 8 million
dollars in weekly sales. Demonstrated excellence by breaking sales
record and being promoted to Client manager position after only 3
months of employment as a sales representative.
Provisioning Accounts Manager
12/00-12/01
Prism Communications, Newark, NJ- Coordinated all aspects of CDM
and Etherloop DSL installations for residential and commercial
accounts in the Verizon region. Corresponded internally and
externally with customers, Network Operations Center, Switch
Operations, Nortel, ILLECS and technicians to troubleshoot problems
and ensure prompt installation of services. Chosen to assist TBS
consultants in testing and implementing new procedures, which
improved the overall provisioning process by 43%. Recognized for
completing the most installations for two consecutive months.
Trusted by upper management to take responsibility for the
investigation and resolution of account disputes.
Collections Manager
3/98-8/00
National Tele-Communications, Cedar Grove, NJ- Assisted CFO in
the creation and development of the Collections Dept. Interviewed,
screened, trained and managed a staff of 20 in a call center
environment. Assisted programmers in the development of an
automated collections system. Worked with technical support in
system analysis by testing, identifying and troubleshooting
glitches in the automated collections system. Responsible for the
investigation and resolution of collection billing problems.
Promoted to position after 8 months of employment as a Customer
Service Accounts Manager.
Shipping and Receiving Supervisor
Home Depot, Bloomfield, NJ- Responsible for receiving entire
store inventory as well as making sure all damage items are return
promptly. Supervised in getting all products out to the floor in a
responsible time. Name safety employee 3 month in a row for
demonstrating excellence in forklift operation.
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