Customer Service Office

**** ******* ***

Bakersfield, CA ***** Phone 805-***-****

E-mail **********@*****.*** Robin Cocek

Objective Long -term, part-time office position in

Bakersfield, California

Summary of 30 years experience in the dental profession.

qualifications Previously an R.D.A. with working knowledge of most

general, endodontic and periodontal procedures. The

last 20 years I have been working front office

positions. I have extensive experience with

scheduling, A/R, A/P, insurance billing and

follow-up, treatment presentations and financial

arrangements. I am mature, professional and provide

superior customer service. I possess strong

multi-tasking abilities, function well in a fast

paced environment and am extremely organized.

10/03-03/09 Arnold R. Rudman, D.D.S.

Thousand Oaks, CA

Office Coordinator

Responsible for all front office duties in a

computerized office. Scheduling, treatment

presentations, financial arrangements, insurance

pre-authorizations, billing and follow-up,

collection of patient portions, A/R, A/P.

Established office policies for payment at the time

of service.

Work Experience 1998-2001 Thomas F. Wuesthoff,

D.D.S. Thousand Oaks, CA

Insurance Coordinator

Insurance pre-authorization, billing and follow-up,

treatment presentations, financial arrangements and

all account receivables in a computerized office.

1996-1998 Thomas F. Wuesthoff,

D.D.S. Thousand Oaks, CA

Receptionist

Answer phones, greet patients, schedule doctor and

seven hygienists,

filing, patient dismissal including collection of

fees.

1990-1993 Kim Zussman, D.D.S.

Westlake Villaga, CA

Receptionist/Insurance Coordinator/Back Office

Assistant

Periodontal office. Greet patients, schedule

appointments for two

doctors and seven hygienists, confirm appointments,

insurance billing

and pre-authorization, filing, assisted doctors in

surgical procedures and

assisted hygienists with probing, x-rays and

sterilization of instruments

as needed.

1980-1988 Bruce Driscoll, D.D.S.

Woodland Hills, CA

Front Office/Back Office

Only employee for one doctor. Responsible for all

front office and back

office duties.

Contact this candidate