Customer Service Data Entry

ALBERT GODOY *** WEST **TH PLACE MIAMI LAKES FLORIDA 33014 TEL 786-683-

9398

DATA ENTRY CLERK/ELECTRONIC BANKING SPECIALIST/WIRE/FUNDS/MONEY

TRANSFER CLERK

ABOVE AVERAGE ABILITY AND FLEXIBILITY TO LEARN AND USE DIFFERENT SOFTWARE

APPLICATIONS ON WINDOWS 7 AND WORD PERFECT FOR VARIOUS EMPLOYERS WITH MINIMUM

SUPERVISION. ABLE TO PRODUCE 6,000 KEYSTROKES IN A FIVE MINUTE TIME FRAME. HIGHLY

EFFICENT IN INVESTIGATING AND SOLVING MONEY TRANSFER PROBLEMS VIA COMPENSATION,

SWIFT’S,TELEX’S,FAX’S, CUSTOMER SERVICE DUTIES,ETC. A VERY HIGH EXPERTISE IN MONEY

TRANSFER SYSTEMS, I.E., WINDOWS,UNISYS, BESS, MONTRAN, MIDAS, FED-WIRE AND IN-HOUSE

SYSTEMS. AN EXTRA-ORDINARY ABILITY TO LEARN DIFFERENT SYSTEMS IN A SHORT TIME FRAME.

PROCESSING EXPERT IN FRB, CHIP, AND BOOK TRANSFERS, LOCALLY, NATIONALLY AND

INTERNATIONALLY.

EMPLOYMENT- 9/11/02-4/20/04 TRANSPORTATION SECURITY ADMINISTRATION/HOMELAND

SECURITY- AIRPORT SECURITY SCREENER AT UNITED STATES AIRPORT TERMINAL, LA GUARDIA

AIRPORT, QUEENS, NEW YORK- PROVIDED PHYSICAL, MATERIAL AND BAGGAGE SCREENING OF

DEPARTING AIRPORT PASSENGERS VIA PERSONAL SEARCHING, VARIOUS SCREENING TECHNIQUES

AND USING X-RAY MACHINES.

4/01-12/01 UNITED BANK FOR AFRICA (PERM.) – 40 EAST 52ND STREET N.Y.,N.Y. 10022 (20TH FLOOR) –

BANK OPERATIONS SPECIALIST (ELECTRONIC MONEY TRANSFER CLERK) ON THE A.S. 4OO SYSTEM

PROCESSED INCOMING AND OUTGOING MONEY TRANSFERS, INVESTIGATED, COMPILED AND

STORED HARD COPIES OF FUNDS TRANSFERS, FAXED HARD COPIES, RECORDED LOG OF HARD

COPIES. RECEIVED VARIOUS DOCUMENTS, TELEX’S, FAX’S FOR DISTRIBUTION TO VARIOUS DEPTS.

MULTI-TASK RESPONSIBLITIES.

CONSULTANT POSITIONS:

10/00-12/00 VARIOUS SHORT TERM ASSIGNMENTS: BANK OF EAST ASIA-CHECK AND ITEM

PROCESSING CLERK, NAUTICA-(SPECIAL PROJECT)-ASSISTING FOR YEARLY REPORT, DONNA KARAN

NEW YORK- FLOORWALKER/SECURITY PERSON, MARRIOTT MARQUIS-SECURITY PERSON.

4/00-10/00 MORGAN STANLEY DEAN WITTER( TELEX OPERATIONS)-UTILIZING WINDOWS AND WORD

PERFECT, CREATED CONTRACTS FOR COMMODITY TRADERS VIA SWIFTS,TELEX’S, FAX’S, AND E-

MAILS. RECEIVED THE SAME FOR DISTRIBUTION TO TRADERS. TITLED, UP-DATED, FILED AND

ARCHIVED CONTRACTS AND VARIOUS DOCUMENTS OF HARD-COPIES AND ON SOFTWARE. MULTI-

TASK RESPONSIBILITES.

10/99-4/00 SAKURA BANK (MONEY TRANSFER CLERK) ON MONTRAN, RECEIVED AND CREDITED

MONEY TRANSFERS TO CUSTOMER ACCOUNTS. RESPONSIBLE FOR VERIFYING ALL INCOMING

FUNDS ON VARIOUS LOGS. CREATED AND SENT SWIFTS, TLX’S AND FAX’S TO VARIOUS CLIENTS.

8/99-10/99 PRACTICING LAW INSTITUTE (CREDIT AND DEBIT CLERK) USED PLATINUM SOFTWARE

FOR WINDOWS TO UPDATE, RESEARCH AND CORRECT FILES ON PAST, PRESENT AND FUTURE

CLIENTS.7/99-8/99 KENYON & KENYON LAW FIRM (DATA ENTRY CLERK) ON WINDOWS AND LOTUS 1-

2-3 CREATED SPREADSHEETS AND INPUTTED VARIOUS CLIENT INFORMATION. 7/99-11/99 UNITED

PARCEL SERVICE (DATE ENTRY CLERK- NIGHT SHIFT) ON WINDOWS, INPUTTED DATA ON

SENDER/RECEIVER INFORMATION ON VARIOUS PARCELS.

6/99-7/99 MASHREQ BANK (INVESTIGATIONS CLERK) RECEIVED, INVESTIGATED AND RECTIFIED

FUNDS TRANSFER PROBLEMS VIA SWIFTS AND TLX’S. RESEARCHED PROBLEMS USING HARD COPY

FILES. UPDATED CUSTOMERS ON PAST INQUIRIES AND MADE NEW INQUIRIES.

11/98-5/99 BANKERS TRUST COMPANY (MONEY TRANSFER CLERK) WITH WINDOWS AND

QUALITRAN, MADE UP TO 250 FUNDS TRANSFERS FROM VARIOUS DOCUMENTS AND TERMINAL

MESSAGES WITH LESS THAN A 10% ERROR RATE.

10/98-11/98 BANK POLSKA(FUNDS TRANSFER CLERK) USED MIDAS, FROM SWFTS AND TLX’S, BOTH

HARD COPIES AND TERMINAL MESSAGES, ENCODED UP TO 700 OUTGOING TRANSFERS FOR DAILY

AND FUTURE PAYMENTS.

10/97-5/98 BANK OF AMERICA (MONEY TRANSFER CLERK) ON UNISYS AND QUALITRAN, QUALIFIED

AND PROCESSED INCOMING AND OUTGOING FED, CHIP AND BOOK PAYMENTS FROM SWFT AND TLX

MESSAGES FOR A MINIMUM OF 350 ITEMS DAILY. GIVEN VERIFIER RESPONSIBLITIES AND CHECKED

UP TO 700 ITEMS ON A DAILY BASIS.

5/96-9/97 NORWEST BANK INTL (MONEY TRANSFER CLERK) USED MONTRAN, ENCODED FUNDS

TRANSFERS FROM SWFTS, TLX’S, FAX’S AND DOCUMENTS. REPAIRED, QUALIFIED AND VERIFIED

OUTGOING CHP, FED AND BOOK TRANSFERS RANGING FROM 400 TO 600 ITEMS DAILY FOR SAME

DAY AND FUTURE PAYMENTS. RESPONSIBLE FOR MULTI-TASK AND END OF DAY SHUTDOWN OF

SYSTEMS INTERNALLY AND EXTERNALLY (OCCASIONALLY BROUGHT VARIOUS SYSTEMS UP AT

BEGINNING OF DAY).

1/96-5/96 BANK OF AMERICA 11/95-12/95 BANCO DO BRASIL 8/95-11/95 BANKERS TRUST CO.3/95-6/95

SAKURA BANK 3/95-6/95 MANUFACTURERS AND TRADERS BANK 1/95-3/95 AUSTRALIA AND NEW

ZEALAND BANK

4/92-10/94 BANCO DO ESTADO DE SAO PAULO-FROM INCOMING SWIFT’S, TLX’S, FAX’S AND VARIOUS

DOCUMENTS, TRANSLATED, FORMATTED AND EXPEDITED FUNDS TRANSFERS VIA CHIPS, FRB AND

BOOK TRANSFERS USING FED-WIRE SYSTEMS. MAINTAINED VARIOUS HARD COPY DOCUMENTS

FOR NEXT DAY RELEASE. IN DEPTH KNOWLEDGE OF CLOSING DOWN INTERNAL AND EXTERNAL

FUNDS TRANSFER SYSTEMS. RESPONSIBLE FOR INTER-DAILY ELECTRONIC BALANCES WITH FED

AND CHIP CLEARING HOUSES. PROCESSED UP TO 600 ITEMS DAILY.

7/88-4/92 FIDELITY INTL BANK – SENIOR MONEY TRANSFER CLERK (LATE SHIFT) - VERIFIED AN AVG.

OF 800 ITEMS DAILY. RESPONSIBLE FOR ALL INCOMING AND OUTGOING PAYMENTS AFTER CHIPS

CLEARING HOUSE CUT-OFF. RESPONSIBLE FOR BALANCES WITH FED RESERVE CLEARING HOUSE,

OTHER BRANCHES AND INTERNAL FUNDS TRANSFERS. IN SOLE CHARGE OF BRING DOWN

INTERNAL AND EXTERNAL SYSTEMS AND HANDLED VARIOUS MULTI-TASK DUTIES AT END OF

NIGHT.

8/85-6/88 BANK OF NOVA SCOTIA – JUNIOR MONEY TRANSFER CLERK (LATE SHIFT) - ON THE BESS

SYSTEM, REPAIRED, FORMATTED AND QUALIFED AN AVG. OF 400 OUTGOING MONEY TRANSFERS

DAILY. PROCESSED INCOMING AND OUTGOING FUNDS TRANSFERS FROM TERMINAL MESSAGES

AND VARIOUS HARD COPY DOCUMENTS. IN DEPTH KNOWLEDGE OF END OF DAY DUTIES.

(IF NEED BE, I CAN PROVIDE MORE WORK HISTORY)

EDUCATION- 12/18/08 GRADUATED WITH 3.33GPA FROM FLORIDA NATIONAL COLLEGE HIALEAH, FL.

WITH AN ASSOCIATE DEGREE IN RADIOLOGY (CURRENTLY STUDYING FOR RADIOLOGY

TECHNOLOGIST LICENSE) ATTENDED VARIOUS BUSINESS SCHOOLS IN NYC; TAPS, BROOKLYN-

CERTIFICATE IN COMPUTERS, DATA ENTRY, COMPUTER PROGRAMMING, COURT STENOGRAPHER.

ATTENDED N.Y.C. TECHNICAL COLLEGE, MAJORED IN MARKET MANAGEMENT AND SALES 9/77-11/78

(21 CREDITS). GRADUATED PACIFIC HIGH SCHOOL 7/77 G.E.D.

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