Customer Service Sales

Andrew Klima

***** ******** **** #***

Estero FL, 33928

Cellular: 727-***-****

*******@*****.****.***

*******@*****.***

PROFESSIONAL EXPERIENCE

. Five Successful years in Sales with large corporations

. Set up department, assigned duties to other workers, closed

department, setup new displays.

. Responsible for stocking, customer service, sales, scheduling,

and loss prevention.

. Successful sales in Computers for past 3 years, Customer Service

for 5.

. Managed large customer base; producing excellent customer

service.

. PC Repair and Setup

. Successful sales in Team Sports and Footwear for past 2 years.

ACCOMPLISHMENTS

. Sold over 20 computers in one week.

. Sold over $50,000 in electronics in one week.

. Number one in sales in 2005, and 2006.

. Recognized as top sales producer, recipient of numerous company

awards, and constantly met and/or exceeded goals set by

management.

. Continually recognized by management for exceptional sales,

customer relation skills, as well as professional representation

of the company.

. Maintained continuous client contact and follow up, which

resulted in significant repeat business and referrals.

. Honest, friendly, with a wonderful ability to recognize the

needs of clients and meet them.

. Was President of my Fraternity last year and gained exceptional

leadership, and time management skills.

EMPLOYMENT EXPERIENCE

. Dell Computers

Fort Myers, Florida

Sales

2005 - 2006

30-40hrs per week

Start Pay: $10.00 plus commission

End Pay: $10.00 plus commission

During my time at Dell I worked mostly sales but I also did in-

home networking and in-home setup for clients.

. Best Buy

Fort Myers, Florida

Sales/Loss Prevention

2006 - 2008

20-30hrs per week

Start Pay: $10.50

End Pay: $11.10

I worked mostly in the sales/customer service department but

occasionally got to work in the geek squad fixing computers and

setting up new pc's for customers.

. Computer Specialists of America

Fort Myers, Florida

Assistant Manager/Online Marketing Specialist

2008-2009

Start Pay: $10.00+Commission

End Pay: $10.00+Commission

This is where I received all my IT experience. I did general IT

work including but not limited to networking, pc repair,

operating system restoration, accounting, and online marketing.

I also worked with Microsoft Word, Excel, Access, PowerPoint,

and Visio.

. Dicks Sporting Goods

Fort Myers, Florida

Running Specialist

2008-2010

Start Pay: $9.50

End Pay: $9.83

EDUCATION

. Countryside High school Diploma- graduated in 2005 with 3.89 gpa

. Sales Training- First 6 months of employment with Dell

. Sales Training- once a month with Best Buy

. Florida Gulf Coast University- Graduate- GPA 3.05 Double Major:

Computer Information Systems and Business Management

Fort Myers, Florida

OTHER QUALIFICATIONS/PROGRAMS WORKED WITH:

* Microsoft Word * Project Management

* Microsoft Powerpoint * Exchange/Outlook

* Windows 2000 * PC Repair

* Windows XP * Networking

* Windows Vista * Customer Service

* Microsoft Excel * Computer Sales

* Adobe Photoshop * Computer Setup

* Vector Art * Costumer Support

Typing Speed: Approx. 50-60 words per minute

REFERENCES

Shelly Osterhout/Dell manager/239-***-****

Eric Swanson/Dicks Sporting Goods Manager/239-***-****

Javanti Rogers/Best Buy Manager and Dell Colleague/407-***-****

Don Walker/Baseball Coach/239-***-****

Rob Ramey/Family friend/727-***-****

Contact this candidate