Customer Service High School
Resume:
Sabrina Jozwicki
Apache Junction, AZ 85219
*********@*******.***
Education
March 2009 Everest College Mesa, AZ
Associates Degree in Criminal Investigations
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September 2003 June 2007 Walter G. O’Connell Copiague High School, NY
High School Diploma
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High School Regents Diploma
Special awards: Honor Roll
Skills
Microsoft Outlook
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Microsoft PowerPoint
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Microsoft Excel
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Microsoft Access
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Microsoft Word
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Detail oriented
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Great multitasking skills
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Very organized
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Good verbal and written communication skills
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40 lab hours of:
Blood spatter Analysis
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Photography
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ALS photography
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Cyanoacrylate ester fuming
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Atmosphere, vacuum and hear acceleration
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Henry Classification system
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NCIC Classification system
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Crime scene processing
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Evidence collection
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Work Experience
April 2008 Current
Public Storage Gilbert, AZ
Customer Service Representative
As a customer service rep. at Public Storage, I am constantly
on the phone. On a regular basis I look up current customers’
accounts and give them information that they need. If they are
having trouble logging in online on our website I help walk them
through that process as well. If a new customer calls in about
getting storage or if there is something wrong with their bill I
transfer them to the right department. Working at Public Storage
I use Microsoft Outlook, Word and Excel on a daily basis. This job
has also taught me to speak with customers and potential
customers in a professional tone.
September 2007 February 2008
CVS Pharmacy Apache Junction, AZ
Cashier, Customer Service
At CVS pharmacy I was a cashier. I worked with a lot of
people on a daily basis, helping them find what they needed. I
was also photo certified which required me to develop rolls of
film in a timely manner. I replenished the inventory as well. I
also helped with receiving truck shipments. Working at CVS has
showed me very excellent customer service and respect for all
kinds of people and how to talk to them.
July 2006 November 2007
Bill Goess Siding & Windows Lindenhurst, NY
Customer Service, Appointment Scheduling, Web Design
At this job I handled customer inquiries and service. When
a customer or supply company wanted to set up an appointment
to meet with a supervisor I set all the appointments based on the
schedule I was given. Throughout this job experience I used
Microsoft Word and Microsoft Excel on a daily basis.
February 2005 November 2007
CVS Pharmacy Copiague, NY
Cashier, Beauty Advisor, Customer Service, Inventory Prep
At this job I worked at the cash register while working
cashier shifts. When I worked as a beauty advisor I priced the
merchandise, designed displays and assisted customers. In terms
of customer service, I made sure all of the customers’ needs were
taken care of to the fullest extent. While performing inventory
preparation I checked in all new merchandise, stocked the
shelves, and made sure all merchandise was in the correct
locations in the store.
References
Donna Rosa
Owner
Noelia’s Italian Ices
126 East Granada Ave
Lindenhurst, NY 11757
Home 631-***-****
Cell 516-***-****
**********@***.***
Emilio Rosa
Owner
Noelia’s Italian Ices
126 East Granada Ave
Lindenhurst, NY 11757
Home 631-***-****
Cell 516-***-****
Michelle Palmerton
Customer Service Supervisor
Public Storage Inc.
1015 South Val Vista Drive Suite 250
Gilbert, AZ 85296
Office 480-***-****
Cell 948*-***-****
Danielle Kirchhof
Co worker
CVS Pharmacy
2076 East 36th Ave
Apache Junction, AZ 85119
Home 480-***-****
Cell 480-***-****
Debra Boyles
Co worker
Public Storage Inc.
226 North Hobson A3E
Mesa, AZ 85203
Cell 480-***-****
Contact this candidate