Hien C. Nguyen (Hint Win)
Flemington, NJ ***** Cell 908-***-****
Home(908- 237-9075
E-Mail : *********@*****.***
Summary of Experience
An Operations Manager with the ability to deliver positive results to the bottom line.
Operations Manager
WeRecycle LLC. Jan. 2010-Jan. 2011
Mt. Vernon, NY.
This is a start up electronic recycling company.
Responsibilities: Manage (3) facilities, maximize productivities, set expectations, reorganize
manufacturing staff, mentor new managers.
Achievements:
•Restructured the manufacturing operations to increase processing volume by 100%.
•Coordinate shipping and receiving. Manage logistic for export products.
•Put together an inventory system to track incoming product, work in process (WIP) and finish
product.
•Set up preventive maintenance program.
•Trained and developed lead production people to run production teams.
Operations Manager
Northeastern Products Company
Campbell Soup – South Plainfield, NJ 1999- Oct. 20009
Responsibilities: scheduling, budget, P/L, maintenance, sanitation, continuous process
improvements, quality, customer service, shipping /receiving, safety, government regulations,
employee relations, set up process training and development.
Achievements:
• SAP implementation team member, SAP power user.
• Project manager for 3MM process improvement for the plant.
• Established best practices program in the plant.
• Implemented high performance work team program in the plant.
• Reduced overtime by 20% in manufacturing and 30% in maintenance.
• Reduced down time 15%
•Implemented a perpetual inventory system to identify ingredient levels and having
ingredients staged prior to each run.
•Implemented a preventative maintenance program, which allow operators to initiate work
orders and having the supervisor follow up if the work is not done prior to the next run.
•Establish SOPs for each operation.
•Eliminate redundancy in the manufacturing process and changeover.
Campbell Soup Company - Maxton N.C.
Shift Manager 1993-1999
Responsible for the 3 rd shift plant operation made up of 300 employees, 10 high-speed lines.
Assure compliance with both USDA/ FDA. Maintain GMPs’ as well as efficient operation of the
plant (Thermal Processing).
Achievements:
• Implemented work teams.
• Reduced change over by 50%.
• Save the filling yield budget of $331,000.
• Beat the ingredient yield budget by $792,000.
• Increased the average cases per line per day from 12,259 to 12,611.
• Increased total line efficiency from 65% to 86% during my tenure.
• Reduced non- conformance to Specification by 34 %.
• Safety, 0 lost time accident for 3 years. Reduce OSHA recordable by 20%.
Employee Relations Manager 1990-1993
Campbell’s Fresh Inc. Lynchburg, VA.
Operations Manager 1987-1990
Responsible for the operations of 3 refrigerated plants, which manufactured refrigerated salads
and desserts.
Achievements:
• Consolidated the manufacturing of 3 plants into 2 plants.
• Increase efficiency by 20%.
• Effectively integrated the manufacturing schedule for the 2 plants, one located in Tennessee
and the other in Virginia.
• Assisted with the 8 million dollars plant expansion.
Human Resources Manager 1986-1987
I developed safety programs for multi-site plants, including the fleet operations. This resulted in
56% reductions in accidents. I also implemented drug screening and EAP programs.
Education:
Graduate: M.AD. In Industrial Management and
M.AD. In Personnel Management.
Awarded 1986
Lynchburg College school of Business. Lynchburg, VA.
Undergraduate: BA Business Administration Awarded 1984
Lynchburg College. Lynchburg, VA.
A.A.S. Industrial Technology
Ferrum College, Ferrum, VA.
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