Karen Chianello
Glendale, CA *1202
************@*********.***
Summary Statement
Highly proficient professional with 2 years of administrative assistant
experience, 2 years of paralegal experience. Known for being detail
oriented, accurate, personable, thorough, and dedicated.
Employment History
West Coast Escrow (Temporary Position - thru an employment agency)
March/April 2011
Escrow Assistant
. Answered phones, ordered payoff demands, set up new escrow files,
purged old files
Old Republic Title (Temporary Position - thru an employment agency) August
2010 - January 2011
Escrow Assistant
. Resolved title problems including: Vesting, Child Support, Unrecorded
Reconveyances and other unresolved liens
. Reviewed and copied signed loan documents to send back to lender
. Set up files, sent out escrow instructions to customers, ordered
payoffs and insurance
Graves & King LLP, Glendale, CA
2007 - 2009
Paralegal
. Answered phones, logged in mail, greeted visitors
. Worked on insurance defense, construction defect, and employment
cases.
. Reviewed contracts between developers and subcontractors for
construction defect cases.
. Summarized medical records, discovery documents, depositions, and
employment records.
Citimortgage, Burbank, CA (formerly Cal fed Bank/Glendale Federal Bank)
1989-2006
Mortgage Loan Processor/Closer/Escrow 1991-2006
. Prepared loan documents for single family mortgage loans, coordinated
loan closings, reviewed title to insure property was clear of liens
and encumbrances, reviewed loan conditions to approve for closing,
analyzed cash to close.
. Recognized for my ability to deal effectively with a diverse community
of co-workers and clients.
. Demonstrated strong attention to detail and thoroughness in applying
policy and procedures, and implementing regulatory requirements.
Documents were completed with 100% accuracy.
. Take pride in my ability to "go the extra mile" to resolve problems
for the organization and clients. This can do attitude has been
acknowledged by numerous letters of thanks from borrowers and multiple
Employee of the Month awards.
Karen Chianello
Citimortgage, Burbank, CA (formerly Cal fed Bank/Glendale Federal Bank)
1989 - 2006
Administrative Assistant 1989-1991
. Prepared and typed various memos to keep staff informed of upcoming
events, meetings and policy changes.
. Updated Policy Manuals
. Maintained confidential employee files
. Performed administrative duties as assigned
. Ordered Office Supplies; called service for fax/copy/printers
Education
Bachelor of Arts - Psychology, California State University Northridge
Paralegal Certificate (ABA Approved), Pasadena City College
Hud-1 and Good Faith Estimate Real Estate Seminar (new 2010 guidelines)
(Nov. 2010)
Technical Skills
Microsoft Word, Excel, Outlook, PowerPoint, Legal Solutions, Abacus
Affiliations
Los Angeles Paralegal Association
Achievements and Awards
Employee of the Month - received award three times
"Thank You" certificate from upper management
Certificate of Achievement for Fraud Prevention and Investigations Training
Certificate of Achievement for Analysis of the Self-Employed Borrower
Certificate of Completion for Fair Lending Training
Resume-Admin