Customer Service Manager
Resume:
Jason Fluharty
Martensdale, IA 50160
*******@*****.***
[pic]
Objective
To obtain an entry-level programming position, preferably within the gaming
industry, utilizing my strong analytical skills and detail-oriented
personality.
Education
Bachelor of Science, Game & Simulation Programming June 2011
DeVry University, Tinley Park, IL
Technical Skills
. Proficient with Microsoft Office: Excel, Word, PowerPoint, Outlook &
FrontPage
. Curricular programming experience in multiple languages, including:
Java, Dynamic HTML & COBOL, with a special emphasis on
C++
Work Experience
Accounting Specialist III 01/2005 -
Present
Marsh, Urbandale, IA
. Perform both monthly and in depth auditing of accounts & initiate
proper action for any discrepancies discovered
. Assist management during conversion of business:
o Train, supervise and audit temporary employees
o Track all incoming payments and reroute as needed
o Work with carrier to ensure smooth conversion
. Create Visual Basic macros within Excel to eliminate repetitive
functions of various tasks, largest of which saves 16 hours of
work/month
Accounts Receivable Representative 12/2002 -
08/2004
Iowa Health Systems, Des Moines, IA
. Verified all previous day receipts balanced and prepared deposits for
nine hospitals
. Balanced and verified accuracy of insurance receipts (payments,
discounts and rejects)
. Audited accounts as required by customer service
Assistant Manager 06/1992 -
11/2000
Pizza Hut Inc, Des Moines, IA
. Implemented and maintained business relations programs, raising
daytime sales 10-15%
. Monitored performance indicators and developed action plans
accordingly
. Administered recruitment efforts, hired, trained and provided
supervision of personnel
. Tracked and audited daily cash deposits
Contact this candidate