Customer Service Sales
Resume:
Jessica W Ballard
Iron Station, NC *8080
abg5wi@r.postjobfree.com
Senior Chemist
Objective: To utilize my skills productively, have an opportunity to grow,
and serve others to the best of my capacity.
12/09- Deb US, Inc
Validation Specialist
- develop validation plan, document validation protocols, Retain
program, Customer Complaint program and investigations. Complete
qualifications for new systems, equipment, etc to meet FDA
standards of compliance. Revalidate new products, raw materials,
processes, maintain critical changes.
5/09- 12/09 Carolinas Healthcare Services/ Carolinas Sleep Services-
PSG Tech
- Works directly with patients performing hookup,
polysomnography scoring and Respiratory disturbances.
- Fit patients with CPAP masks. Filing reports and determining
mild, moderate, and severa apnea. Assist in the determination
of CPAP setting for therapeudic pressure setting, monitoring
EKG for irregularities.
5/08-5/09 Carolinas Healthcare System- Corporate Recruitment, Charlotte,
NC
Recruitment Specialist
- Staffing all non-physician Licensed Positions for In-patient
facilities
- Reviewing applications to determine positions suited for
- Completing HR screen to determine eligibility to hire
- Scheduling interview, and travel for interviews
- Verifying background, references, education review,
licensure, OIG, and NCNAR checks
- Scheduling, attending and stocking career fairs and other
recruiting events
- Reviewing and posting advertisements for positions
- Determining salary equitability for offer, making offer,
tracking sign-on bonuses, relocation assistance, etc
including completing relocation forms/receipts, scheduling
employee health, and orientation
8/03-4/08 On Assignment, Lab Support- Senior Account Executive
Charlotte, NC
- Staffing Sales- the most difficult sales, marketing resumes,
working as a consultant with clients to service account
- Customer service -exceed client expectations, conflict
resolution, special project management, customer
satisfaction.
- Presentations to colleges and professional societies. Keynote
speaker for annual Southeastern Lab Society meeting 2004 and
2005.
- 3rd in Recruiting Annual to date(2006) Nationally
- 1st in Recruiting Nationally Month of July 2006
- 2nd in Sales for Q2 2004 Nationally, Helped office exceed All-
Time Highs 3X, exceeded revenue year over year, increased
Gross margins year over year. Number 1 in company in Gross
Margin currently
- Familiar with Peoplesoft, Recruitmax, Excel, Powerpoint,
Word, compiling data, reports, budgeting, etc.
- Responsible for cold calling, prospect generation, lead
generation, budget proposals, contract negotiation,
networking, professional society involvement, leading others
within office, managing temporary employees.
- Presidents Club 2006
- Coaching, Mentoring, Training New hires
5/03-8/03 Labsupport- USDA Gastonia-AMS Group- Chemist
Temporary employee responsible for receiving and sorting of
incoming samples for all departments, receiving and labeling
supplies, grinding of tobacco and MRE samples, fat testing using
CEM equipment, salt testing, microbiology labeling, and other
miscellaneous jobs.
7/01-12/02 Leiner Health Products-Analytical Stability Chemist II
11/00-7/01 LabSupport- Leiner Health Products- Chemist I
Lead and manage operation in the stability department. Improve
and validate analytical methods, utilized custom computer
applications for analyzing and tracking stability samples,
calibrate instruments, prepare and standardize reagents and
solutions for testing and research. Solely responsible for
analyzing stability samples for identification and
quantifications using advanced instrumentation (i.e. HPLC, UV-
VIS, dissolutions baths, etc). Participate in the full spectrum
of management process including associate development,
presentations, educational instruction, equipment and technical
support. Specific responsibilities include: utilize strong
analytical background in chemistry sciences, responsible for
data entry, acquisition and analysis of research findings,
assist in hiring and training new chemists, organizing lab, and
enforcing safety measures as a first responder.
6/00-7/00 Lab Support- Beacon Sweets-Analytical Chemist I
Participated in basic laboratory practices, utilized wide range
of instrumentation including dissolution baths, centrifuges,
hardness and friability testing, ph, moisture testing,
fluorometer, and GC-MS. Ability to learn and use skills acquired
during years of education.
Education: Campbell University May 2000
BS Biology
Minor in Chemistry
References available upon request
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