Account Executive Manager

Franklin J. Busi

* ****** ***** ************, ** 08081 856-***-**** ********.****@*****.***

Upcoming Drexel University graduate offering a strong academic background in IT.

Broad range of corporate experience; equally successful in both team and self-directed settings.

Quickly learn and master new technology; proficient in a range of computer systems and tools.

Excellent communication skills; Fluent in Spanish.

Education

Drexel University – Philadelphia, PA Degree expected 6/12

B.S. in Computing and Security Technology GPA: 3.5/4.0

Technology Summary

Certifications: MCTS: Windows 7, Network+, Server+, Security+, A+, CCNA Candidate 5/5/12

Systems: Windows 7, Vista, XP

Languages: HTML, XHTML, CSS, JavaScript, Action Script, PHP, UML 2.0

Software: Microsoft Project, Microsoft Visio, Dreamweaver, Flash, StarUML (Rational Rose)

Databases: Oracle 11g (SQL *Plus and SQL Developer), MySQL

Experience Summary

Robert Half Technology/CompuCom/Chubb Insurance – Philadelphia, PA

Systems Deployment Technician (Concurrent Position)

• Building desktops and laptops as per PC build checklist.

• Managing Swimage Encore Deployment System (MDT and SCCM).

• Migrating user data and applications according to deployment process.

• Installing additional applications identified prior to migration.

Nations Group, USA - Margate, NJ

Account Executive (Concurrent Position)

• Managing a nationwide team of account executives.

• Coordinating staff recruitment, hiring, and training.

• Resolving any client related issues.

• Received numerous awards including top Account Executive for 2010.

Citizens Financial Mortgage – Sicklerville, NJ

Branch Manager, Account Executive 2007-2009

• Managed all branch operations including the branch budget.

• Resolved problems, mediated staff disputes, and resolved customer issues.

• Supervised branch staff and all marketing activities.

American Home Lending - Bellmawr, NJ

Senior Account Executive 2005-2007

• Marketed company programs through various company initiatives.

• Handled 50+ mission-critical calls daily and consistently met high service standards.

• Interviewed clients for qualification and product development.

Member: Information Systems Audit and Control Association (Philadelphia Chapter)

Military: United States Navy – Sea and Air Mariner Program – Honorable Discharge

References available upon request

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