Customer Service Administrative Assistant

EVA SANCHEZ GUARDADO

**** ***** ******

WHITTIER, CA 90606

E-mail Address : *********@*****.***

TEL. NUMBER :818-***-****

CAREER OBJECTIVE

To obtain a full time position in a reputable company to utilize and

enhance my skills in a manner which will contribute to the continued

success of the company.

EXPERIENCE/SKILSS

WAREHOUSE OF TIFFANY, Washington Blvd. Los Angeles, Ca 90016, Private owned

wholesaler company engaged in lighting fixtures specialized in Tiffany

Lamps and other home d cor items.

Administrative Assistant, April 2006 to present

. Performance in sales productivity-was able to close good

customer account, example Alliedtradegroup.com. Building

customer retention.

. Attended trade shows to represent the company in Las Vegas

Convention Center and Los Angeles Convention Center, all expense

paid by the company.

. E-commerce processing orders-importing csv files from vendor

portal and determining availability of every order, generating

shipping labels from fed-ex and ups and submission of tracking

numbers(exporting) to complete and close the orders in each

client example Lamps Plus and Target.

. Accounts receivable, do collection of accounts from time to

time.

. Team building - helping bookkeeper in analyzing correct entries

to be done for volume of transactions, submission of supporting

schedules for weekly ecommerce orders.

. Established procedure of recording regarding volume of orders so

that it will be easier to monitor when it comes in reconciling

vs. payment, credits and return.

. Answers/screens incoming calls and handle customer service from

time to time, provide excellent customer service in a courteous

and tactful manner.

. Assist new clients on the showroom and introduce new items and

special sale from time to time.

. Uses QUICKBOOK in generating invoices and exporting data from

Quickbook to use in balancing/reconciling accounts.

UPTOWN INDUSTRIAL SALES, INC. 56 Madison St.,Mandaluyong City -

Philippines.- 1988-2002

Executive Secretary to VP-Finance &

Treasurer

. Preparation of daily bank deposits to various company bank

accounts.

. Making necessary adjustments regarding check receipts and check

disbursements (returned checks, replacements and others.).

Allocation of budget for the next week N/P based on funds

available. En-coding of bank transactions, check receipts and

disbursements. Preparation of daily cash flow of the

company, daily report given to the company President-Chairman of

the Board. Preparation of summary of weekly disbursements

report. Preparation of monthly summary of financial reports.

Reconcile bank statements versus checks issued by the company.

Validation with banks regarding the authenticity of issued

checks. . Signs official receipts issued by the collector based

on provisional receipt issued.

Accounting Supervisor - 1995-2000

. Supervising staff in monitoring and control of the company's

receipts (official-provisional) to the entire collection

department including nine provincial branches. Handles the

company Cash Receipt Books. Send remittances (salaries,

commissions, traveling allowances and others) to salesmen

assigned in nine provincial branches such as Cagayan De Oro,

Cebu, Davao, Bacolod, Iligan, Butuan, Zamboanga and Ormoc City.

Cash Receipts Bookkeeper - 1992 - 1995

. Handle Cash Receipts Book pertaining to company receipts and

posting the same to Subsidiary Ledger. Receives payment to all

walk-in customers and issuance of receipts. Preparation of cash

vouchers from time to time.

Accounting Clerk - 1988-1992

. Assist in general accounting around the department.

QUALIFICATIONS/SKILLS

. GRADUATE October, 1988 - Bachelor of Science in Commerce

Major in Accounting

University Of Nueva

Caceres

Naga City

Philippines

. TEN KEY BY TOUCH SCORE = 99% (KENEXA ASSESSMENTS COMPLETED

2009)

. MICROSOFT WORD = 80% (KENEXA ASSESSMENS COMPLETED 2009)

. ACCOUNTS RECEIVABLE = 80%(KENEXA ASSESMENTS COMPLETED 2009)

. MICROSOFT EXCELL = 80% GLOBAL AVERAGE.

. I am well knowledgeable in MS excel and word. Good in formulas,

spreadsheet. Ten key by touch "speed is pretty much remarkable."

Highly motivated and very willing to explore and learn more.

PERSONAL TRAITS AND INTEREST

. COMPUTER SEARCHING WEBSITES STUDYING BUSINESSES.

. LOVE SPORTS (VOLLEY BALL VARSITY FROM ELEMENTARY TO COLLEGE)

. LOVE COOKING

. PEOPLE PERSON - EASY TO GET ALONG WITH.

. HONEST, TRUSTWORTHY, STRAIGHT FORWARD.

Contact this candidate