TINA ALEXANDER
** **** **** ****** ? New York, NY 10024
646-***-**** cell ? ********@*****.***
SUMMARY
Passionate, consumer-driven business leader with 10+ years of
entrepreneurial experience and a track record of creating innovative,
successful products in fast-paced environments across multiple geographies
and with varying methodologies and business models (e-commerce,
subscription, and advertising).
Experienced in product strategy, planning, online marketing, new product
launches, social media, web analytics, usability, project management,
product lifecycle management, strategic partnerships, internationalization,
search engine optimization, video, mobile web, email, agile, and consumer
research.
EXPERIENCE
03/08-present WALL STREET JOURNAL DIGITAL NETWORK, New York, NY. Senior
Product Manager, WSJ
Direct product development for WSJ.com, attracting 30M+ monthly
unique visitors, including over 1 million paid subscribers, and
generating over $200M.
. Create innovative strategic initiatives to drive revenue
while delighting and engaging users, focusing on advertising,
subscription, and partner revenue.
. Expand, redesign, and optimize content and tools for both
online and mobile consumption, driving 12M incremental
visitors in 2 years. Key projects include the launch of
Greater New York, WSJ. Magazine, and the Asia and Europe
editions.
. Lead five capabilities cross-functional teams, including
search, blogs, and community, to deliver enhancements such as
real-time news, live blogging, and video chat.
. Streamline team structure and processes to increase project
velocity, foster better communication, and improve ROI,
leading to 300% more project releases.
. Drive Social Media initiatives resulting in 5x increase in
social referral traffic and 45% growth in blogs engagement.
Facebook is now our fourth largest referrer.
. Partner with business development team to introduce new
experiences, ranging from Foursquare tips and Facebook
Connect to Property Search and ticket sales.
. Launched and developed go-to-market plan for the Journal
Community, a content-driven social network with membership
exceeding 175k, growing at 3% per month.
11/06-02/08 WEIGHTWATCHERS.COM, New York, NY. Product Development
Manager
Managed the main subscriber tool, the Plan Manager, for the
industry-leading diet and fitness website, serving over 3M
monthly users.
. Developed the vision, strategy, and roadmap for a data-base-
driven tracking tool that features calculators, videos,
recipes, and guides in seven countries (US, UK, CA, DE, AU,
FR, NE) in multiple languages.
. Led extensive customized market research (customer
satisfaction surveys, usability tests, and focus groups) to
shape the product to delight our target personas and user
segments, resulting in 13% increase in top-box satisfaction
scores.
. Researched new product initiatives, including an overhaul of
our site search engine, creating an SEO game plan, building a
Blackberry application, and proposing a European SMS
strategy. Spearheaded RFP process, conducted break-even
analyses, and delivered extensive documentation (MRDs and
PRDs).
. Presented quarterly and annual plans to C-level management.
10/05-11/06 AMAZON.COM, Seattle, WA. Merchant Product Manager
Managed $50+ million third party Home & Garden businesses that
served over 1 million customers for the world's e-Commerce
leader.
. Increased total category revenue through actively managing
key accounts and identifying both gainers and underperformers
to improve product assortment, merchandising, pricing, and
promotions.
. Spearheaded site functional enhancements to improve the
shopping experience, such as customization/personalization,
nominated day delivery, zip-code-based shipping, and
attribute based navigation (including site-wide Shop by Style
functionality).
. Drove awareness of new categories, such as the Pet Supplies
store through email campaigns, site merchandising, keyword
bidding, affiliate programs, and cross-promotions, fostering
the fastest growing third party sales category at over 200%
YoY.
. Crafted themed and merchant-based direct marketing email
campaign, generating over $500,000 incremental sales,
including the "Your New Home" Furniture & Decor monthly
awareness-based campaign.
Summer 2004 THE COCA-COLA COMPANY, Houston, TX Brand Management MBA
Intern
Devised Bacardi Mixers alternative channel strategy to expand
national distribution and increase volume sales, including
consumer solution bundle pack for Target.
. Analyzed retail targets based on size of opportunity, fit
with consumer target, and ability to profitably serve them
(P&L); and retailers' requirements (e.g. product, package,
margin, supply chain, slotting, etc.)
06/95-10/03 SPECIAL EVENTS PRODUCER, New York, NY
Brainstormed, researched and executed event themes for
Manhattan venues and East Coast non-profit and arts
organizations. Events ranged from downtown nightlife and the
international tour of Porgy & Bess to a "Fringe candidates"
media buyers meeting for Comedy Central and a Mary Kaye dog-
show fashion fundraiser in the Hamptons
EDUCATION
DUKE UNIVERSITY, Fuqua School of Business, Durham, NC
Master of Business Administration, May 2005. Appointed Chair, Diversity
Committee of the MBAA. TA: Product Management. Participant, educational
travel programs in East Asia and India.
STOCKHOLM SCHOOL OF ECONOMICS, Stockholm, Sweden
Courses in B2B Marketing, International Marketing; Travel to Estonia,
Russia, Denmark, and Finland, 2004
COLUMBIA UNIVERSITY, Columbia College, New York, NY
Bachelor of Arts, Women's Studies with Political Science concentration,
May 1995. GPA: 3.6. Awarded Columbia College Gold Leadership Medal, 1995;
Awarded Silver Leadership Medal, 1994. Dean's List.